Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Hi, I’m

Miriam Kolodziej

Stanford,CA

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

25
years of professional experience

Work History

Essential Health

Administrative Assistant
12.2022 - 07.2023

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Lululemon Athletica

Educator
09.2015 - 02.2017

Job overview

  • Built relationships and communicated with gyms to promote Lululemon clothing.
  • Greeted and spent time with shoppers to help them choose what they would want to purchase
  • Utilized innovative selling skills to help sell the product,

Northwest Airlines

Customer Service Representative
08.1998 - 01.2002

Job overview

  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Communicated with customers and checked in baggage. Helped them with any delays or change their ticket.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.

Education

Eastern Michigan University
Ypsilanti, MI

East Lansing High School
East Lansing, MI

High School Diploma
1997

Skills

  • Invoice Processing
  • Presentation Design
  • Computer Skills
  • Minute Taking
  • Travel Coordination
  • Customer Service
  • Complex Problem-Solving
  • Staff Motivation
  • Travel Administration

Timeline

Administrative Assistant

Essential Health
12.2022 - 07.2023

Educator

Lululemon Athletica
09.2015 - 02.2017

Customer Service Representative

Northwest Airlines
08.1998 - 01.2002

Eastern Michigan University

East Lansing High School

High School Diploma
Availability
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Miriam Kolodziej