Miriam Mendoza
Hanford,CA
Summary
Dynamic leader with a proven track record at Rent A Center, enhancing sales strategies and fostering client relationships to exceed sales goals. Skilled in Salesforce and adept at empowering teams, bring a blend of analytical problem-solving and exceptional communication abilities, driving continuous improvement and market development. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cook and bake position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
Work History
Sales Manager
Rent A Center
04.2014 - 09.2024
- Increased sales revenue by developing and implementing effective sales strategies always doing double the sales.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Implemented systems and procedures to increase sales.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Organized promotional events and interacted with community to increase sales volume.
- Prepared sales presentations for clients showing success and credibility of products.
- Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Crew Leader
McDonald's
06.2000 - 08.2005
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Established and enforced policies and procedures to maintain high standards of work.
- Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
- Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
- Trained employees in time management and proper ways to complete job duties.
- Monitored team members to verify work quality and address concerns.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Addressed any personnel conflicts or issues in a timely manner, maintaining open lines of communication with all team members.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Managed resources efficiently, ordering supplies as needed and keeping track of inventory levels.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Provided ongoing training and support for new hires, ensuring they were well-equipped to perform their duties effectively.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
- Implemented quality control measures to ensure consistent results across all completed tasks and projects.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Loaded and unloaded materials onto trucks and trailers.
- Conducted thorough training sessions for new hires, ensuring they were well-prepared to meet job expectations.
- Boosted crew morale and productivity through effective leadership and regular feedback sessions.
- Implemented customer feedback mechanisms, leading to service improvements and increased repeat business.
- Maintained accurate and timely project documentation, facilitating clear communication across teams.
- Ensured high-quality customer service, resolving issues promptly and maintaining satisfaction.
- Led by example, demonstrating commitment and professionalism in all aspects of work, thereby elevating overall team performance.
- Coordinated daily tasks for crew, optimizing manpower and resources to meet project deadlines.
- Prioritized and delegated tasks effectively, ensuring critical project milestones were met on time.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Some College (No Degree) - General Education
College of Sequoias
Visalia No Degree - Cooking And Baking Classes
IDEF
Mexico High School Diploma -
Hanford High East Campus
Hanford 06-1999
Skills
- Positive and upbeat
- Bilingual in Spanish
- Food safety knowledge
- Positive and professional
- Exceptional multi-tasker
Timeline
Sales Manager
Rent A Center
04.2014 - 09.2024
Crew Leader
McDonald's
06.2000 - 08.2005
Some College (No Degree) - General Education
College of Sequoias
No Degree - Cooking And Baking Classes
IDEF
High School Diploma -
Hanford High East Campus
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