Miriam Najera
Racine,WI
Summary
Goal-driven Guest Experience Ambassador with strong service prioritization and time management skills. Committed to enhancing guest satisfaction through positive engagement and seamless operations.
Overview
9
9
years of professional experience
Work History
Guest Experience Ambassador
Eurest Dining Services
Racine, Wisconsin
06.2024 - Current
- Performed data entry tasks and maintained accurate records.
- Coordinated daily operations to ensure seamless guest experiences and efficient service.
- Collaborated with marketing teams to enhance promotional initiatives and engagement strategies.
Server
The Maple Table
Racine , Wisconsin
08.2019 - 06.2024
- Delivered exceptional customer service in a fast-paced dining environment.
- Processed orders accurately using the restaurant's point-of-sale system.
- Trained new servers on restaurant protocols and best practices in service.
Food Service Leader
Touch Point Compass Group
Racine, Wisconsin
08.2017 - 02.2020
- Supervised daily food service operations and staff performance.
- Trained new employees on food safety and service protocols.
- Managed cash registers, credit card transactions and other financial activities.
Education
High School Diploma -
Washington Park High School
Racine, WI05-2004
Skills
- Service prioritization
- Adaptable and flexible
- Time management
- Positive customer engagement
- Goal driven
- Speech clarity
Languages
Spanish
Professional
Timeline
Guest Experience Ambassador
Eurest Dining Services
06.2024 - Current
Server
The Maple Table
08.2019 - 06.2024
Food Service Leader
Touch Point Compass Group
08.2017 - 02.2020
High School Diploma -
Washington Park High School