Miriam Perez Florean

• Provide high-level service for large-scale banquets, buffets, and special events.
• Greet guests with a friendly smile and assist them with seating, ensuring a positive and welcoming first impression.
• Ensure event setups and breakdowns are executed promptly and according to specifications.
• Set up, refresh, and maintain buffet, coffee break, and reception tables during events.
• Anticipate guest needs by maintaining awareness of the event flow and responding proactively to requests.
• Communicate effectively with managers, co-workers, and clients to ensure smooth operations.
• Assist colleagues with their duties, promoting a team-oriented atmosphere.
• Ensure cleanliness and sanitation standards are consistently maintained throughout the event.
• Consistently receive positive feedback from clients for excellent service and attention to detail.

• Demonstrated exceptional knowledge of food and beverage presentation, including menu items, ingredients, and garnishes.
• Delivered seamless service for a variety of events, including buffet breakfasts, lunches, dinners, and coffee breaks.
• Provided personalized guest experiences by proactively addressing requests and solving problems before escalation.
• Worked collaboratively with the banquet management team to ensure event details and timelines were executed flawlessly.
• Monitored guest satisfaction and ensured each guest received timely service, enhancing the overall event experience.

• Played a key role in assisting with banquet setups and event coordination for high-profile clients and large groups.
• Consistently exceeded expectations in guest interactions by offering attentive, friendly service.
• Maintained high cleanliness standards across all areas of service, ensuring a safe and hygienic environment.
• Built strong rapport with colleagues and management, contributing to a collaborative and efficient team environment.
• Followed established procedures to deliver food and beverages according to guest specifications, ensuring guest satisfaction.

Banquet Server

• Delivered top-tier service to guests in high-end banquet environments, from coffee breaks to elegant dinners.
• Managed guest seating arrangements, ensuring smooth transitions and timely service.
• Maintained organized workstations, monitored event flow, and ensured the timely replenishment of buffet stations.
• Assisted managers in managing event logistics and adapting to last-minute changes without compromising guest experience.
• Trained and mentored new servers, contributing to a positive and productive work environment.