Miriam Ramirez

Quality Assurance Lead

Riviana Foods Inc.

01.2009 - Current

Developed and executed comprehensive test plans to ensure product quality standards.
Collaborated with cross-functional teams to identify and resolve quality issues.
Conducted root cause analysis on defects, leading to effective corrective actions.
Trained team members on quality assurance processes and best practices.
Implemented automated testing tools to enhance efficiency in quality assessments.
Monitored production processes for compliance with safety and quality regulations.
Analyzed data trends to improve product consistency and reliability.
Led continuous improvement initiatives, resulting in enhanced operational workflows.
Mentored junior team members in quality assurance best practices, fostering a culture of continuous improvement.
Implemented continuous improvement initiatives within the QA team to elevate performance levels consistently across projects over time.
Performed internal audits to maintain operating procedure and regulatory standards compliance.
Identified process gaps and implemented corrective actions, resulting in higher efficiency and reduced error rates.
Improved customer satisfaction with high-quality products through meticulous QA processes.
Coached and motivated Number-person QA team to develop competencies.
Delivered timely and accurate reports on test results, facilitating informed decision-making for product improvements.
Evaluated new testing tools and technologies, making recommendations for adoption when appropriate to enhance overall QA capabilities.
Streamlined the QA workflow by automating repetitive tasks, increasing overall efficiency.
Communicated directly with QA team to resolve user-reported problems and questions.
Led root cause analysis efforts for major defects, preventing reoccurrence and improving overall product stability.
Wrote, reviewed and approved documents to preserve quality assurance.
Authored and maintained well-organized, efficient and successful manual test cases for entire team.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.