Miriam Risher
Fort Worth,Texas
Summary
Detail-oriented and organized Clerical Assistant. Extensively trained in word processing, desktop publishing, prioritizing, completing multiple tasks simultaneously and following through to achieve project goals.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Samaria Baptist Church
Fort Worth, TX
09.2014 - Current
- Answer the telephone and directing calls to appropriate staff.
- Maintain office files and church documentations.
- Enter contributions into the computer weekly.
- Made copies, sent faxes and handled all incoming and outgoing correspondence.
Sales Associate
C'EST BIEN
Phoenix, AZ
02.2014 - Current
- Provided accurate product and merchandise information to customers via email, phone and or text message.
- Responded to customer inquiries in a friendly and professional manner.
Clerical Assistant
Staffmark Bank of America
Fort Worth, TX
01.2013 - 01.2014
- Review documents to ensure that the information contained match up with the system.
- Sort documents to its investors and custodians.
- Hard Document Review, Modification.
Quality Control
Kelly Services
Coppell, TX.
06.2011 - 07.2012
- Data Entry into multiple systems, check statement quality.
- Prepare customers statements to be mailed out, train new employees.
- Verified that information in the computer system was up-to-date and accurate.
Substitute Clerk
Fort Worth ISD
Fort Worth, TX
09.2010 - 06.2012
- Substitute Office Assistant. Assist students and parents, file documents, answer multiple phone lines.
Collections, Customer Service Rep.
Triad Financial
North Richland Hills, TX
06.2006 - 10.2007
- Demonstrated mastery of customer service call script within specified timeframes.
- Addressed customer service inquiries in a timely and accurate fashion.
- Properly directed inbound calls in phone queues to improve call flow.
- Collect customer payments, and scheduled payments
Education
Certified Medical Assistant - Medical Assistant
Remington College
2004
Diploma -
Eastern Hills High School
1995
Skills
- Microsoft Office proficiency
- Excel spreadsheets
- Meticulous attention to detail
- Results-oriented
- Dedicated team player
- AS/400
- Results-oriented
- Self-directed
- Understands grammar
- Customer service-oriented
- Filing and data archiving
- Excellent communication skills
- Computer-savvy
- Resourceful
- Pleasant demeanor
- Invoice processing
- Multi-line phone proficiency
- Advanced clerical knowledge
- Critical thinker
Accomplishments
Promoted to Mail room trainer after 7 months of employment.
Skills
- Data Entry
- Corporate facilities maintenance
- Microsoft Office proficienc
- Meticulous attention to detail
- Dedicated team player
- Customer Service
- Collections
- AS 400
Timeline
Administrative Assistant
Samaria Baptist Church
09.2014 - Current
Sales Associate
C'EST BIEN
02.2014 - Current
Clerical Assistant
Staffmark Bank of America
01.2013 - 01.2014
Quality Control
Kelly Services
06.2011 - 07.2012
Substitute Clerk
Fort Worth ISD
09.2010 - 06.2012
Collections, Customer Service Rep.
Triad Financial
06.2006 - 10.2007
Certified Medical Assistant - Medical Assistant
Remington College
Diploma -
Eastern Hills High School
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