Susan Gore

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Handled media and public relations inquiries. Maintained the front desk and reception area in a neat and organized fashion. Served as central point of contact for all outside vendors needing to gain access to the building. Planned meetings and prepared conference rooms. Maintained an up-to-date department organizational chart. Supplied key cards and building access to employees and visitors. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Created PowerPoint presentations used for business development. Organized files, developed spreadsheets, faxed reports and scanned documents. Created reports and presentations. Managed the day-to-day calendar. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment. Issued receipts for purchases and gifts. Provided professional and courteous service at all times. Record and maintained sacramental records. Scheduled all events for both church and school.

• Managed daily office operations and administrative tasks for the church community.
• Coordinated scheduling and communication for church events and meetings.
• Oversaw maintenance of office supplies and equipment for smooth functionality.
• Maintained accurate records of church activities and member information.
• Developed positive relationships with parishioners and community members.
• Trained and supervised support staff in office procedures and policies.
• Implemented efficient filing systems to enhance document retrieval processes.
• Maintained filing system for records, correspondence and other documents.
• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Managed office inventory and placed new supply orders.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Ordered supplies and equipment to maintain adequate inventory levels.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Reviewed files and records to obtain information and respond to requests.
• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Managed, scheduled and coordinated office functions and activities for employees.
• Created spreadsheets in Excel to track data such as vacation requests, sick days .
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Provided administrative support to management team including preparing reports and presentations.
• Organized company events including holiday parties, team building activities .
• Automated office operations for managing client correspondence, payment schedules and data communications.
• Resolved customer complaints or answered customers' questions.