Summary
Overview
Work History
Education
Skills
Timeline
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Miriam Sliedrecht

Miriam Sliedrecht

Grand Rapids,MI

Summary

Confident, proactive, and enthusiastic professional with a successful project delivery track record. Communicate well, and work well with others. Possesses an analytical yet creative eye, challenging norms, and infusing vibrancy into all endeavors. Dependable Facilities Assistant with strong background working with multidisciplinary teams to optimize site maintenance and operational efficiency. Supports high standards of maintenance, security and customer service. Diligent and resourceful in solutions development, assisting in repairs and process improvements. Motivated Housekeeping manager with 4 years of experience in management positions and exceptional customer service and projected management skills. Delivering well-developed action preparedness plans, favorable vendor contracts and comprehensive regulations compliance.

Overview

6
6
years of professional experience

Work History

Project Management Intern

Access of West Michigan
Grand Rapids, MI
01.2023 - 06.2023
  • Volunteer Management (Recruitment, tracking, and coordination)
  • Provided admin support and support to event sponsors to coordinate collateral fulfillment
  • Conducted research and outreach for in-kind donations
  • (Word, excel, and power points)
  • Brainstormed on how best to capitalize social media platforms.
  • Used process improvement tools to separate and combine tasks into efficient workflow, improving efficiency 75%

Facilities & Physical Plant Housekeeping Manager

Cornerstone University
Grand Rapids, MI
08.2019 - 01.2023
  • Obtains list of vacant rooms which need to be cleaned to prepare work assignments
  • Assigns work to cleaning personnel and trains personnel in housekeeping duties
  • Issues supplies and equipment to workers
  • Inspects work for conformance to prescribed standards of cleanliness
  • Records inspection results and notifies cleaning personnel of inadequacies
  • Investigates complaints regarding housekeeping service and equipment
  • Examines carpets, drapes and furniture for stains, damage, or wear
  • Inventories and places orders for supplies and equipment to ensure adequate levels
  • Assists in performing cleaning and laundry duties
  • Conducts interviewing, hiring and new hire training to explain policies, procedures, and use of equipment
  • Schedule work hours and keep time records
  • Complete necessary paperwork and communicate payroll, onboarding, termination, and personnel changes to HR.
  • Updated tracking system monitoring facilities-related materials, supplies and equipment
  • Monitored and enforced budget for all facilities-related activities to reduce unnecessary expenses
  • Managed over 70 students and coordinated all facilities maintenance and repair projects within time and budget constraints
  • Developed and oversaw budgets for facilities and worked within cost restraints
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly
  • Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment
  • Built relationships with vendors and contractors to support timely and cost-effective services
  • Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance
  • Provided support and services related to mail and deliveries
  • Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies.
  • Conducted regular facility inspections to identify repair needs or improvements
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies
  • Prepared reports and schedules with accuracy
  • Reviewed and oversaw construction and renovation projects
  • Negotiated with vendors to secure cost-effective pricing and terms for facility-related services and supplies
  • Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment
  • Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment
  • Managed and coordinated all facilities maintenance and repair projects within time and budget constraints
  • Communicated with general managers and facility teams regarding upcoming repairs and projects
  • Served as point of contact for internal and external customers seeking support and information
  • Collaborated with other departments to foster efficient use of facility space and resources
  • Assisted with meetings and conference room reservations
  • Collaborated with contractors, vendors and stakeholders to support on-time projects completion
  • Held classes to teach staff facility procedures
  • Enforced compliance with applicable health, safety and environmental regulations to reduce risks
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment
  • Ordered, maintained and distributed supplies and inventory
  • Maintained facility grounds, equipment and safety compliance
  • Oversaw annual budget to handle supply, labor and maintenance needs
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions

Volunteer Tutor

Base Camp Urban Outreach
Grand Rapids, MI
09.2019 - 05.2020
  • Provided help for students to improve their grades and understand concepts
  • Explain concepts in multiple ways to accommodate different learning styles
  • Provide real-world examples to help students.
  • Developed enrichment materials resource files for use in tutorial sessions
  • Evaluated student binders, textbook notes and learning logs to understand learning goals
  • Identified areas of educational opportunity and developed educational plan with activities to promote comprehension
  • Supported students with helpful study habits and exam strategies
  • Conducted group tutoring sessions to help students engage active learning and critical thinking skills
  • Responded to email and telephone requests to provide students with specific information
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval
  • Developed student confidence through positive reinforcement strategies
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles
  • Created tailored lesson plans and study guides to teach and assist students in area of study
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
  • Determined concepts needing priority focus of tutorial sessions by reviewing and assessing student work, notes and discussions
  • Assisted students with homework using curriculum and materials provided by program
  • Aided students with planning and preparation for class projects
  • Taught study skills and other methods for test preparation
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills
  • Coached and mentored less-experienced tutors to observe and measure outcomes
  • Met with parents to discuss student progress and address concerns
  • Collaborated with parents to develop appropriate tutoring lessons
  • Taught students remotely using online video chat platform and other delivery channels
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure
  • Leveraged technology to accelerate learning by proving students with easy-to-access information
  • Provided homework assistance using specific curriculum and materials
  • Communicated with parents and teachers regarding student progress and areas of concern
  • Guided students in all subjects by reviewing students' textbooks and materials
  • Maintained tutoring records to adjust instruction and update parents on student progress
  • Leveraged technology and visual aids to engage students and enhance learning
  • Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities

Baker

Jinja Farmer’s Market
Kampala, NM
04.2017 - 06.2019
  • Uganda
  • Baked and sold pastries out of home kitchen
  • Ran social media accounts to advertise and sell products to loyal customer base.
  • Packaged and labeled baked goods with accurate descriptions and ingredients
  • Analyzed customer preferences to design and create tailored products
  • Managed over 60 customer calls service operations, including taking orders and resolving complaints
  • Created appealing displays to showcase products in bakery
  • Developed recipes for new products and improved existing recipes
  • Prepared frostings and other toppings for cakes and pastries
  • Managed display cases to verify freshness and attractiveness of products
  • Prepared dough for variety of pastries, cakes and breads
  • Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation

Education

Bachelor of Science - Business Management, Social Work

Cornerstone University
Grand Rapids, MI
05.2023 - 05.2023

Skills

Problem solver and analyticalundefined

Timeline

Bachelor of Science - Business Management, Social Work

Cornerstone University
05.2023 - 05.2023

Project Management Intern

Access of West Michigan
01.2023 - 06.2023

Volunteer Tutor

Base Camp Urban Outreach
09.2019 - 05.2020

Facilities & Physical Plant Housekeeping Manager

Cornerstone University
08.2019 - 01.2023

Baker

Jinja Farmer’s Market
04.2017 - 06.2019

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Miriam Sliedrecht