Miriam Surgeon
Amity,OR
Summary
Quick learner with strong organizational skills and over 9 years of frontline customer service experience. Detail-oriented, passionate, and hardworking. Bilingual in Spanish, with the ability to connect and communicate effectively with diverse customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Miguel’s Mexican Restaurant
Shady Cove, Oregon
05.2022 - 01.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
FT2 Wildland Firefighter
Grayback Forestry
White City, OR
09.2021 - 01.2022
- Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
- Improved crew safety through diligent hazard assessment and risk management during incidents.
- Managed organization of gear room, ensuring accurate tracking of supplies and locker assignments.
- Achieved FT2 license by fulfilling all educational and physical criteria.
- Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fire-line construction.
Squad Member
MOD Pizza
Medford, Oregon
11.2020 - 03.2021
- Resolved customer issues in real-time while maintaining a positive demeanor.
- Operated POS system and balanced cash register accurately.
- Prepared daily ingredients and supplies for efficient service.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
Nanny
Privately Contracted
Central Point, Oregon
03.2018 - 05.2020
- Supported children in play activities, meals, hygiene, and socialization.
- Developed strong communication with parents to provide updates on children's progress and needs.
- Prepared 2 daily meals and snacks for children according to dietary guidelines.
- Provided transportation to and from preschool and playdates.
- Assisted with light housekeeping duties and running errands as needed.
Education
High School Diploma -
Crater High School
Central Point, OR06-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
- Oregon Food Handler's License - Active
- OLCC License - Active
Languages
Spanish
Professional Working
Timeline
Bartender
Miguel’s Mexican Restaurant
05.2022 - 01.2025
FT2 Wildland Firefighter
Grayback Forestry
09.2021 - 01.2022
Squad Member
MOD Pizza
11.2020 - 03.2021
Nanny
Privately Contracted
03.2018 - 05.2020
High School Diploma -
Crater High School
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