Mirian Hisano Goncalves

• Conduct audits to identify process gaps, and ensure compliance with safety and quality standards.
Train and coach new hires during onboarding to support fast and effective integration into Amazon operations.

In addition to my role as Learning Ambassador I am trained in the following functions:

• Amnesty Floor Monitor (AFM)

• Problem Solve (Inbound, Outbound, Dispatch)

• Damages and Hazardous Materials.
• ICQA – Proficient in cycle counts, simple bin count, simple record count and bin audits.
• TDR
• VNA (Pick, Stow, Decant) – Certified to operate VNA equipment and perform multiple functions in inventory flow.
• Skilled in all core fulfillment center processes with hands-on experience across AR floor operations.

• Active member of the Safety Committee, promoting workplace safety initiatives and supporting a culture of safety compliance.

• Assisted in food preparation and cooking for resident meals.
• Maintained cleanliness and organization in kitchen areas.
• Collaborated with team to ensure timely meal service for residents.
• Followed safety and sanitation guidelines in food handling procedures.
• Managed inventory by tracking supplies and notifying staff of shortages.
• Collaborated with Executive Chef to create innovative dishes for special events.

• Supported dock operations, including unloading trucks, staging packages, and maintaining a safe and organized work area.

• Picked, packed, and dispatched customer orders quickly and accurately, ensuring organized workflow and on-time delivery.