Mirian Salazar
Edmond,OK
Summary
“Detail-oriented Customer Service Representative with strong experience in resolving customer inquiries and complaints. Skilled in communication and teamwork, with a proven commitment to ensuring client satisfaction. Seeking a challenging role to contribute to business success and grow professionally.”
Overview
6
6
years of professional experience
Work History
Finance Assistant
Edmond Hyundai
04.2024 - 08.2024
- Processed financing and leasing applications, ensuring accurate financial documentation and secure transactions.
- Assisted customers in understanding and selecting financing options while addressing inquiries and concerns.
- Maintained compliance with dealership policies and regulatory standards by keeping detailed records.
- Provided financial reporting and analysis to optimize dealership profitability.
Welcome Coordinator
Oak Street Health
03.2022 - 02.2024
- Warmly greeted patients and ensured a comfortable check-in and check-out process.
- Scheduled appointments efficiently, managing patient inquiries and insurance verifications.
- Supported administrative duties, such as filing, record management, and phone handling.
- Coordinated effectively with medical staff to ensure smooth and timely patient appointments.
Receptionist
Northcare Health Services
07.2021 - 12.2021
- Served as the first point of contact, managing patient interactions professionally in a mental health setting.
- Handled appointment scheduling, intake processes, and confidential records with accuracy.
- Collaborated with medical professionals to coordinate patient care and services.
- Maintained a supportive environment while addressing sensitive patient needs.
Bilingual Victims Advocate
La Luz Organization
05.2020 - 08.2020
- Provided bilingual support to victims of violence, offering assistance in both English and Spanish.
- Guided clients through safety planning, legal advocacy, and access to counseling resources.
- Conducted intake assessments and maintained detailed, confidential case records.
- Collaborated with law enforcement and social services to empower individuals during crisis situations.
Assistant
Ricky's Café
05.2018 - 05.2018
- Delivered outstanding customer service in front-of-house operations and ensured a positive dining experience.
- Supported food preparation and upheld cleanliness and safety protocols in the kitchen.
- Assisted with staff scheduling and daily management tasks to improve operational efficiency.
Education
Business Administration - undefined
Rose State College
Midwest City, OKHigh School Diploma - undefined
Moore High School
Moore, OK05.2019
Skills
Email correspondence
Phone Etiquette
Data Entry & Analysis
Functional Collaboration
Exceptional Representation
Friendly, positive attitude
Social media management
Adaptability & learning agility
Timeline
Finance Assistant
Edmond Hyundai
04.2024 - 08.2024
Welcome Coordinator
Oak Street Health
03.2022 - 02.2024
Receptionist
Northcare Health Services
07.2021 - 12.2021
Bilingual Victims Advocate
La Luz Organization
05.2020 - 08.2020
Assistant
Ricky's Café
05.2018 - 05.2018
Business Administration - undefined
Rose State College
High School Diploma - undefined
Moore High School
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