Mirka Zarate
Winston-Salem,NC
Summary
Resourceful Sales Associate Manager known for high productivity and efficient task completion. Possess specialized skills in customer relationship management, strategic sales planning, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring success in fast-paced sales environments.
Overview
1
1
year of professional experience
Work History
Sales Manager
Dillard's Department Store
Winston-Salem, NC
12.2022 - 06.2024
- Tracked sales performance metrics to identify trends in market place.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Used technology resources to assist customers in locating and selecting items.
- Provided technical support to customers when needed.
- Managed inventory levels by tracking stock movement, restocking shelves as necessary, and ordering additional items when needed.
Education
Associate of Arts - Nursing
Forsyth Technical Community College
Winston-salem, NC05-2025
High School Diploma -
Forsyth Technical Community College
Winston-salem, NC05-2023
Skills
- CRM Software
- Social Media Marketing
- Sales Team Leadership
- Sales Presentations
- Performance Reviews
- Customer Engagement
- Staff Management
- Product Knowledge
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Manager
Dillard's Department Store
12.2022 - 06.2024
Associate of Arts - Nursing
Forsyth Technical Community College
High School Diploma -
Forsyth Technical Community College