Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mirna Benavides

Los Angeles,CA

Summary

A highly driven and motivated person with at least 5 years’ experience with customer service. With strong communication and multitasking skills to enhance customer experiences in fast-paced environments. Strong team player known for adapting to changing needs and achieving results.

Overview

12
12
years of professional experience

Work History

Counter Server

The Bagel Broker
06.2021 - Current
  • Provided exceptional customer service to enhance guest satisfaction and foster repeat business.
  • Maintained cleanliness and organization of workstations to comply with health standards.
  • Trained new staff on operational procedures and customer interaction best practices.
  • Resolved customer inquiries and complaints promptly, enhancing overall store reputation.
  • Managed multiple tasks in high-volume environment.
  • Collaborated with team members to streamline customer service processes, enhancing workflow efficiency.

Lease Agent

Statewide Enterprises
05.2015 - 10.2015
  • Present properties and provide amenities in a positive light to prospective tenants.
  • Advertise available properties using a variety of media and promoting materials.
  • Ensure proper maintenance and inspect properties periodically.
  • Prepared and presented contracts and other legal documents to clients.
  • Analyzed market trends to identify new business opportunities and inform sales strategies.
  • Informed clients of policies and procedures.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

Sales and Recovery

Macys
10.2013 - 02.2014
  • Provide customer service and maintained a positive relationship with customers.
  • Maintain organized, presentable merchandise to drive continuous sales.
  • Organize racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

Education

Bachelor Degree - Political Science

California State University of Dominguez Hills
01.2018

Associate Degree - Political Science

Santa Monica College
01.2014

Skills

  • Exceptional Customer Service
  • Sales expertise
  • Problem-solving skills
  • Adaptability
  • Proficient in many computer software programs
  • Ability to multitask
  • Accuracy and efficiency
  • Quick learner
  • Customer assistance
  • Bilingual in English and Spanish

Languages

English
Spanish

Timeline

Counter Server

The Bagel Broker
06.2021 - Current

Lease Agent

Statewide Enterprises
05.2015 - 10.2015

Sales and Recovery

Macys
10.2013 - 02.2014

Associate Degree - Political Science

Santa Monica College

Bachelor Degree - Political Science

California State University of Dominguez Hills

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