Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mirranda Styba

Trempealeau,WI

Summary

Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.

Overview

9
9
years of professional experience

Work History

Court Operations Associate

Minnesota Judicial Branch
Wabasha, MN
03.2024 - Current
  • Participate in daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
  • Maintained and prioritized to-do-list and followed up to complete tasks on-time.
  • Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
  • Assisted court users with daily living needs to maintain self-esteem and general wellness.
  • Remained solutions-oriented in face of complex problems to assist management and overall business direction.
  • Increased customer service success rates by quickly resolving issues.

Head Bartender

Stockyards Bar And Grill
Dodge, WI
05.2021 - 04.2024
  • Increased customer satisfaction by providing exceptional service and comfortable environment.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods
  • Trained new bartenders on customer service skills to enhance overall performance.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bartender

Harry's Place
Pine Creek, WI
11.2020 - 04.2024
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.

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Waitress

Wingdam Saloon & Grill
Fountain City, WI
08.2015 - 07.2020
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Collaborated closely with bartenders to fulfill beverage orders accurately while managing patron expectations efficiently.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.

Education

No Degree - Liberal Arts And General Studies

Western Technical College
La Crosse, WI

No Degree - Legal Studies

Winona State University
Winona, MN

High School Diploma -

Cochrane-Fountain City High School
Fountain City, WI
05.2020

Skills

  • Cash Handling Expertise
  • Multitasking Capabilities
  • Attention to Detail
  • Conflict Resolution
  • Outgoing Personality
  • Handling Difficult Customers
  • Service-Oriented Mindset
  • Clear and Effective Communication
  • Retaining Information
  • Creative Problem Solving
  • Organizational Skills
  • Customer Service Excellence

Timeline

Court Operations Associate

Minnesota Judicial Branch
03.2024 - Current

Head Bartender

Stockyards Bar And Grill
05.2021 - 04.2024

Bartender

Harry's Place
11.2020 - 04.2024

Waitress

Wingdam Saloon & Grill
08.2015 - 07.2020

No Degree - Liberal Arts And General Studies

Western Technical College

No Degree - Legal Studies

Winona State University

High School Diploma -

Cochrane-Fountain City High School
Mirranda Styba