Mirtnesh Campbell
Kansas City,US
Summary
Safe, customer service, and inventory management are areas of expertise. Dedicated to ensuring quality and making the most of every day. Dedicated to business success, and eager to learn new skills and advance in my career. Self-motivated and hardworking in all situations.
Overview
4
4
years of professional experience
Work History
Dispatcher
G2 Secured Staff
1 International Square Kansas City, MO 64152
08.2023 - 05.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with agents on floor, while coordinating and tracking flights.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
- Maintained accurate records of all dispatched calls, improving data for future analysis.
Team member
Savers
Kansas City
01.2023 - 07.2023
- Maintaining customer satisfaction with forward-thinking strategies
- Focused on addressing customer needs and resolving concerns
- Assisted customers by answering questions and fulfilling requests
- Restocked and organized merchandise in front lanes
- Helped customers complete purchase, locate items, and join reward programs
- Monitored areas for security issues and safety hazards.
Team Member
Chick-fil-A
Kansas City
07.2020 - 05.2021
- Take record orders from customers through an Ipad system
- Process both cash and credit card payments, and tender recipient and changes
- Packing and preparing food items for takeaway orders
- Resolve customer as well as employee conflicts and disputes
- Deliver food items at an extremely fast pace
- Working in the elements outside through the drive-thru.
Education
Phlebotomy
Phlebotomy Training Specialists
8500 W 110 St Suite 175, Overland Park, KS 6621006.2024
College -
Metropolitan Community College - Maple Woods
Kansas City, MO01.2024
High School -
Homeschool, Hybrid School (Ignite Academy)
01.2022
Skills
- Staff training and development
- Time management
- Equipment operation
- Customer service
- Flexible scheduling
- Strong communication skills
- Schedule Management
- Positive Attitude
- Problem-Solving
Timeline
Dispatcher
G2 Secured Staff
08.2023 - 05.2024
Team member
Savers
01.2023 - 07.2023
Team Member
Chick-fil-A
07.2020 - 05.2021
Phlebotomy
Phlebotomy Training Specialists
College -
Metropolitan Community College - Maple Woods
High School -
Homeschool, Hybrid School (Ignite Academy)