Miryam Serfaty
New York,NY
Overview
2
2
years of professional experience
Work History
CAO of Inbound Sales Floor
Debt Resolution Bureau
2023.05 - 2023.11
- Trained and coached 30 representatives regarding daily duties through shadowing, reverse shadowing, and role-playing.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Directed market expansions to propel business forward, met changing customer needs.
Campaign Fellow-Summer Internship
Yad L'Achim
2022.05 - 2022.08
- Reviewed and used data to make recommendations to improve campaign performance, media touchpoints, and journey.
- Demonstrated outstanding collaboration across organization and managed many tasks.
- Performed digital marketing tasks for fundraising purposes.
- Managed over 50 calls per day while marketing campaigns and inputting information into database.
Project Manager
Anchor Health
2023.12 - Current
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and reduced costs.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Associate of Liberal Arts -
Yeshiva University
New York, NY05.2023
Skills
- Client Needs Assessment
- Data Inputting
- Customer Research
- Digital Media Marketing
- Cross-Platform Coordination
- Marketing Portfolio Management
- Excel and Microsoft software
Volunteer Work
- Freehab, (Los Angeles, California)
- Vera's Sanctuary, (Trabuco Canyon, California)
Both Freehab and Vera's Sanctuary: Volunteered with young adults struggling with addiction. Our volunteer work included; painting, creating events, cooking, arts and crafts, building, etc.
- Kfar Yeladim David, (Jerusalem, Israel)
Worked with children ages 6-12 who came from at risk/abusive households.
Timeline
Project Manager
Anchor Health
2023.12 - Current
CAO of Inbound Sales Floor
Debt Resolution Bureau
2023.05 - 2023.11
Campaign Fellow-Summer Internship
Yad L'Achim
2022.05 - 2022.08
Associate of Liberal Arts -
Yeshiva University
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