Miryam Van Horn
Leander,TX
Summary
Business owner with extensive experience in the retail sector, specializing in luxury client management and strategic sales planning. Proven track record in cultivating high-performing teams while delivering exceptional customer service to enhance client retention. Bilingual in English and Spanish, with strong skills in content creation and public speaking, leading successful marketing initiatives and boosting brand visibility.
Overview
15
15
years of professional experience
Work History
Business Owner
Wink Beauty
Austin
08.2020 - 01.2024
- Provide impeccable luxury client service and artistry
- Developed marketing strategy utilizing social media
- Sold consultation packages to clients seeking makeup and skin care guidance
- Establish best practices and business policies for team members
- Developed website design and blog
Stylist/Sales
Kendra Scott
Austin
04.2019 - 01.2020
- Accessorized customers through curated selections of Kendra Scott's jewelry and accessories.
- Sustained visual merchandising standards to improve store presentation.
- Guided customers on product functionalities and proper care techniques.
- Instructed new stylists on comprehensive product information and persuasive sales methods.
Makeup Artist & Beauty Advisor
Dior/Nordstrom
Austin
04.2014 - 01.2019
- Maintain a luxury-level service to enhance a shopping experience
- Lead and promote philanthropic events in-store
- Process donation requests for local non-profit organizations
- Build relationships with local business leaders
- Train and assist in on-boarding new employees
Relevant Experience
Tarte Cosmetics
Austin
07.2008 - 12.2011
- Instruct Sephora and Ulta team members regarding Tarte's signature products
- Cultivate relationships with Sephora and Ulta executives alongside store directors to enhance brand presence
- Recruit and oversee high-performing team to implement strategic marketing initiatives across Midcentral U.S. states.
- Analyze and report essential product performance alongside sell-through data
- Facilitated two-hour seminars for the launch of new Sephora and Ulta Beauty stores.
- Collaborated effectively with diverse team members to achieve objectives and resolve challenges related to products and services.
- Delivered innovative ideas and solutions to elevate team performance and outcomes.
- Collaborated with cross-functional teams to accomplish objectives.
- Acknowledged by management for delivering outstanding customer service.
Education
Bachelor of Arts - SPEECH COMMUNICATION
University of Texas At San Antonio
San Antonio05-1998
Skills
- Client management for luxury sales
- Strategic sales planning
- Team development
- Account management
- Public speaking expertise
- Documentation and content creation, creative writing, and editing
- Excellent written and oral communication
- Fluent in English and Spanish
Background - Fun Facts
- Connection and relationship-building is my specialty.
- Building trust and connection is a valuable skill I attain and a reason for my many achievements.
- I believe a strong work ethic, leadership and humility is the foundation to any success in life.
- Originally from Brownsville, TX (otherwise known as Space X base)
- First generation of Mexican immigrants, Spanish is my first language
- Extensively traveled to 9 countries
Timeline
Business Owner
Wink Beauty
08.2020 - 01.2024
Stylist/Sales
Kendra Scott
04.2019 - 01.2020
Makeup Artist & Beauty Advisor
Dior/Nordstrom
04.2014 - 01.2019
Relevant Experience
Tarte Cosmetics
07.2008 - 12.2011
Bachelor of Arts - SPEECH COMMUNICATION
University of Texas At San Antonio