Misael Garcia Penalo
New York,NY
Summary
Dedicated Associate Banker with proven cash handling and customer service skills. Recognized for reliability and professionalism in high-pressure environments, consistently achieving positive client feedback.
Overview
9
9
years of professional experience
Work History
Associate Banker
JPMorgan Chase
New York, NY
11.2023 - Current
- Assisted clients with account inquiries and transaction processing.
- Received consistently high customer feedback, earning 'Comment of the Week' multiple times within the district.
- Assisted in training new employees as needed.
Licensed Property Claims Adjuster
Allstate
New York, NY
03.2022 - 06.2023
- Collaborated with contractors to assess repair costs and timelines.
- Evaluated policy provisions, applicable laws, & other relevant information to determine claim payments or denials.
Senior Teller
Apple Bank
New York, NY
01.2020 - 03.2023
- Promoted from part-time Teller to full-time Senior Teller in one year, showcasing outstanding skills and reliability.
- Managed cash shipments and ensured secure handling of funds.
- Served large number of customers during high volume shifts and remained professional in stressful situations.
Teller
JP Morgan Chase
05.2018 - 08.2019
Teller
Citibank, NA
02.2017 - 05.2018
Education
High School Diploma -
Manhattan Center For Science And Mathematics
New York06-2014
BBA - Business Administration
Baruch College
New YorkSkills
- Cash handling
- Teller operations
- Customer service
- Digital banking solutions
- Training new employees
- Customer relationship management
Languages
English
Full Professional
Spanish
Professional
Timeline
Associate Banker
JPMorgan Chase
11.2023 - Current
Licensed Property Claims Adjuster
Allstate
03.2022 - 06.2023
Senior Teller
Apple Bank
01.2020 - 03.2023
Teller
JP Morgan Chase
05.2018 - 08.2019
Teller
Citibank, NA
02.2017 - 05.2018
High School Diploma -
Manhattan Center For Science And Mathematics
BBA - Business Administration
Baruch College
Similar Profiles
PASTELL JENKINSPASTELL JENKINS
Vice President of Operations at JPMorgan Chase, JPMorgan Chase & CoVice President of Operations at JPMorgan Chase, JPMorgan Chase & Co
Supraj CBSupraj CB
Analyst at JPMorgan Chase, JPMorgan Chase & CoAnalyst at JPMorgan Chase, JPMorgan Chase & Co
Noemie VillanuevaNoemie Villanueva
Retail Banking Associate at JPMorgan Chase, JPMorgan Chase & CoRetail Banking Associate at JPMorgan Chase, JPMorgan Chase & Co
Kimberly De La RosaKimberly De La Rosa
Waitress at JPMorgan Chase, JPMorgan Chase & CoWaitress at JPMorgan Chase, JPMorgan Chase & Co
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)