Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Game jungle
Amsterdam NY
Business Owner
05 2013 - Current
Job overview
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Established strong customer relationships through excellent communication and attentive service.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Increased client satisfaction by implementing innovative business strategies and streamlining processes.
Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
Implemented efficient systems for inventory management, order processing, and shipping logistics.
Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
Cultivated strong online presence, managing social media platforms to engage with customers and build community.
Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
Launched series of successful new products, conducting market research and adjusting offerings based on feedback.
Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Interacted well with customers to build connections and nurture relationships.
Education
Fulton Montgomery Community College
Associates Degree from Liberal Arts
May,.2008
Schenectady, NY
NYS General Equivalency Degree
May.2004
University At Albany
Bachelor's Deegree from Psychology/Sociology, progress/pending
Skills
Business Development
Negotiation
Budgeting
Business planning
Strategic planning
Inventory management
Budget development
Relationship building
Accomplishments
Supervised team of 13 staff members at Paramount Decorators in Bronx NY.
Collaborated with team of 7 group members in the development of Youth First program for the Salvation Army in Amsterdam NY.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Owner
Game jungle
05 2013 - Current
Fulton Montgomery Community College
Associates Degree from Liberal Arts
NYS General Equivalency Degree
University At Albany
Bachelor's Deegree from Psychology/Sociology, progress/pending