Misaily Garcia
Macedonia,OH
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Starbucks
Willowick , OH
09.2023 - 02.2025
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed inventory and supplies to ensure materials were available when needed.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Assistant Manager
Express Clothing
Westlake, Ohio
07.2020 - 04.2023
- Developed relationships with customers by providing knowledgeable advice about products.
- Implemented loss prevention measures to protect against shoplifting or theft incidents.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Monitored loss prevention operations to minimize impact of shrink and identify theft and fraud.
Retail Keyholder
New York & Company
North Olmsted, Ohio
09.2019 - 07.2021
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Greeted customers upon entry and assisted them in locating products.
- Supervised bank deposits and security procedures to support store opening and closing.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
High School Diploma -
Trinity High School
Garfield Heights, OH06-2019
Skills
- Inventory management
- Loss prevention
- Sales forecasting
- Visual merchandising
- Customer service
- Payroll management
- Recruitment and hiring
- Organizational skills
Certification
- BLS Certified
Timeline
Store Manager
Starbucks
09.2023 - 02.2025
Assistant Manager
Express Clothing
07.2020 - 04.2023
Retail Keyholder
New York & Company
09.2019 - 07.2021
High School Diploma -
Trinity High School
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