Summary
Overview
Work History
Education
Skills
Timeline
Generic

Misbah Feroze

Bellerose,NY

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Help patients/customers make or re-schedule their appointments. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

6
6
years of professional experience

Work History

Administrative Support Associate

Northwell Health
Great Neck, NY
06.2023 - Current
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Greeted patients upon arrival and provided them with necessary paperwork.
  • Assisted in scheduling, rescheduling, and canceling appointments for patients.
  • Answered incoming calls from potential new patients and existing patient inquiries.
  • Verified insurance information prior to appointment booking.

Store Associate

99 Discount Store
Bellerose, NY
02.2023 - Current
  • Stocked, replenished and organized inventory to keep store merchandise fresh
  • Order store inventory.

Receptionist

Excel lab
Wah Cantt, Pakistan
04.2020 - 04.2023
  • Scheduled and confirmed appointments
  • Answered and directed incoming calls using multi-line telephone system
  • Served visitors by greeting, welcoming and directing to appropriate personnel
  • Updated and recorded customer or client information to maintain accounts
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel
  • Processed payments and updated accounts to reflect balance changes.

Store Associate

Duty Free Store
Newark, NJ
03.2019 - 01.2020
  • Engaged positively with each customer, providing professional and polite support for sales and service needs
  • Stocked, replenished and organized inventory to keep store merchandise fresh.

Education

High School Diploma -

Peoples Preparatory Charter School

Associates -

Mashal Degree College
Wah Cantt

Skills

  • Customer assistance
  • Payment processing
  • POS system operation
  • Organization
  • Data management
  • Planning & organizing
  • Computer skills
  • Reliable & trustworthy
  • Flexible schedule

Timeline

Administrative Support Associate

Northwell Health
06.2023 - Current

Store Associate

99 Discount Store
02.2023 - Current

Receptionist

Excel lab
04.2020 - 04.2023

Store Associate

Duty Free Store
03.2019 - 01.2020

High School Diploma -

Peoples Preparatory Charter School

Associates -

Mashal Degree College

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