Miscty Munn

• Answered customers' questions regarding products, prices, and availability.
• Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
• Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Determined needs, delivered solutions, and overcame objections through consultative selling skills.
• Managed friendly and professional customer interactions.
• Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
• Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.

Provided excellent customer service as a cashier. Taking payment, processing sales, providing solutions to customer issues.

Promoted to Specialist

Assisted customers with sale and quotes of custom blinds, window coverings, and home decor.

Walked customer through process while listening to thier specific needs .

Offered product knowledge and problem solving

Obtained credit applications, processed payments and follow ups.

Assisted other team members as needed on the sales floor as well as customer service desk and cash office.

Used computer and cash register.

Placed orders for customers from catalog and internet

Answered questions about credit

Offered credit cards

Answered phones and all customer inquiries at the desk.

Gave solutions to problems customers were experiencing before getting manager