Results-driven Hospitality Leader with expertise in team management and operational efficiency. Skilled in enhancing customer satisfaction and resolving conflicts while fostering collaboration. Proven ability to implement effective changes that drive organizational success and deliver exceptional service with a smile.
Work History
Server Shift Leader
11 Months
Ruszonis | 09.2025 - Current
Provided exceptional customer service in a fast-paced dining environment.
Assisted in training new servers on restaurant procedures and menu items.
Resolved customer complaints promptly to ensure satisfaction during dining experience.
Childcare Provider
5 Years 7 Months
Family Practice | 01.2021 - Current
Assisted in developing and implementing lesson plans to meet the individual needs of each child.
Attended professional development workshops to enhance knowledge of best practices in early childhood education.
Facilitated creative play activities that fostered language development, physical activity, and problem-solving skills.
Social Media Assistant
6 Months
The Southern | 09.2025 - 03.2026
Created engaging content for social media platforms, increasing brand visibility.
Managed social media accounts and scheduled posts to ensure consistent audience engagement.
Designed visual assets using design tools to enhance social media campaigns.
Sales Associate
4 Months
New Wave Marketing | 05.2025 - 09.2025
Conducted sales presentations that effectively highlighted product features and benefits, contributing to increased customer engagement.
Handled customer inquiries and resolved issues, enhancing customer satisfaction and fostering loyalty.
Monitored market trends to adapt sales strategies, ensuring alignment with customer needs.
Passenger Service Agent
6 Months
Boise Airport | 06.2024 - 12.2024
Communicated with maintenance staff and cargo handlers to ensure seamless operations.
Coordinated ground transportation services for passengers, enhancing travel experience.
Assisted passengers with limited mobility during boarding and disembarking.
Childcare Provider
1 Year 3 Months
Advantage Early Learning Centers | 09.2022 - 12.2023
Collaborated with co-workers to maintain a safe environment for all children in care.
Attended professional development workshops to stay current on best practices in early childhood education.
Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
Built positive relationships with parents to facilitate effective communication about student progress and well-being.
Monitored student behavior across classrooms, hallways, cafeteria, and playgrounds to promote a positive learning atmosphere.
Manager
1 Year 6 Months
Sonic Drive-in Chicago | 01.2021 - 07.2022
Managed vendor relationships, negotiating contracts to secure timely delivery of goods and services.
Established processes that enhanced workflow efficiency across the organization.
Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Planned and executed local fundraising and promotional events within the community.