Mishayla Johnson
Little Elm,TX
Summary
Self-motivated Project Management Specialist experienced in developing creative solutions and implementing objective decision-making. Achieved project success through decisive supervision, effective resource coordination, and strong team leadership. Focused on fostering positive relationships and clear communication among stakeholders to ensure project alignment and timely delivery.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Loan Officer
New American Funding
Las Vegas, Nevada
02.2026 - 08.2026
- Assisted clients in completing loan applications and required documentation.
- Reviewed credit reports to determine borrower eligibility and risk levels.
- Collaborated with underwriters to streamline loan approval processes.
- Educated clients on various loan products and terms available.
- Developed and maintained relationships with potential customers to increase loan business.
Server/Bartender
Flights Sports Bar
Hawthorne, California
05.2023 - 02.2025
- Provided exceptional customer service in high-volume dining environments.
- Prepared and served alcoholic beverages according to recipes and standards.
- Maintained cleanliness and organization of the bar and dining areas.
- Handled cash transactions accurately and processed payments efficiently.
- Trained new staff on menu items, service standards, and customer engagement techniques.
Server/Bartender
Culinary Staffing
Los Angeles, California
06.2021 - 09.2024
- Provided exceptional customer service in high-volume dining environments.
- Prepared and served alcoholic beverages according to recipes and standards.
- Maintained cleanliness and organization of the bar and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery and guest satisfaction.
- Managed inventory levels of beverages and supplies for optimal service efficiency.
- Set up tables and chairs for banquet events.
Personal Banker
Kinecta Credit Union
Palos Verdes Estates, California
09.2019 - 10.2021
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Processed loan applications and maintained accurate documentation.
- Educated customers on financial products and services available.
- Assisted members with account openings and service inquiries.
- Resolved customer issues through effective communication and problem-solving.
- Collaborated with team members to enhance customer experience.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UT 09.2026 - 09.2026
Associate of Science -
El Camino College
Torrance, CA 08.2017 - 09.2021
Skills
- Customer service
- Project management
- Relationship building
- Problem solving
- Data entry
- Team collaboration
- Compliance knowledge
- Database management
- Excellent communicator
- Sales pipeline maintenance
- Financial analysis
- Cross-selling and partner referrals
- Banking relationship management
- Risk mitigation
- Telephone transfers
- Risk management policies
- Employee training assistance
- Verbal and written communication
- Retention strategies
- Self-motivated nature
- Positive guest interactions
- Financial analysis
- Loan processing
References
References available upon request.
Timeline
Bachelor of Science - Business Administration And Management
Western Governors University
09.2026 - 09.2026
Loan Officer
New American Funding
02.2026 - 08.2026
Server/Bartender
Flights Sports Bar
05.2023 - 02.2025
Server/Bartender
Culinary Staffing
06.2021 - 09.2024
Personal Banker
Kinecta Credit Union
09.2019 - 10.2021
Associate of Science -
El Camino College
08.2017 - 09.2021