Mishelle Ariana Ortiz Rodas
Trenton,NJ
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Teller Costumer Service
Franks check cashing
Trenton, NJ
03.2024 - 09.2024
- Balanced cash drawers on a daily basis.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Processed wire transfers for customers both domestically and internationally.
- Maintained accurate records of all transactions and customer interactions.
- Informed customers about exchange rates, fees, terms and conditions associated with various services provided by Western Union.
- Identified suspicious activity or possible fraud attempts and reported them to management immediately.
- Maintained accurate records for all financial transactions.
Cashier
Shopprite
Trenton, NJ
01.2023 - 03.2024
- Processed returned merchandise by strictly following store return and exchange procedures.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed other duties as assigned by management.
Bartenders
Social Clubhouse
Trenton, NJ
09.2023 - 12.2023
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Arranged bottles and glasses behind bar to make attractive displays.
Phlebotomy Technician
Lad corp
Hamilton , NJ
01.2023 - 12.2023
- Educated patients on specimen collection procedures and post-draw care.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Performed venipuncture and skin puncture on patients of all ages.
- Conducted various blood tests and updated results into paper and electronic charts.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Interacted with patients to gather and record data prior to blood draws.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Education
Trade School - Phlebotomy Tech
Berkal Training
Trenton, NJ12-2023
High School Diploma -
Njyca
Sea Girt, NJ12-2022
Tech And Engineering - Software Development
Rutgers University
New Brunswick, NJSkills
- Account updating
- Banking law compliance
- Drawer balancing
- Exceptional customer service
- Fraud detection
- Transaction processing accuracy
- Cash handling and management
- Cash handling
- Safe and vault operation
- Goal-oriented focus
- Professionalism and courtesy
- Strong work ethic
- Stress tolerance
- Friendly
- Positive
- Bilingual in English and Spanish
Languages
English
Native/ Bilingual
Timeline
Teller Costumer Service
Franks check cashing
03.2024 - 09.2024
Bartenders
Social Clubhouse
09.2023 - 12.2023
Cashier
Shopprite
01.2023 - 03.2024
Phlebotomy Technician
Lad corp
01.2023 - 12.2023
Trade School - Phlebotomy Tech
Berkal Training
High School Diploma -
Njyca
Tech And Engineering - Software Development
Rutgers University