MISKI MOHAMUD
Summary
Administrative professional adept at streamlining processes across various roles, including office management and education. Experienced in scheduling, communication, and problem resolution, ensuring smooth operations and excellent service delivery. Prepared to leverage diverse skills in a receptionist or office manager position.
Overview
6
6
years of professional experience
Work History
Scheduler
HealthPartners
Bloomington
10.2025 - Current
- Scheduled and confirmed patient appointments using electronic scheduling tools.
- Managed appointment bookings using electronic health records, ensuring accurate scheduling and efficient patient flow.
- Coordinated with healthcare providers to effectively schedule appointments and follow-up visits, enhancing patient care coordination.
- Collaborated with healthcare providers to align patient care with scheduling needs.
- Assisted in verifying patients' insurance eligibility before appointments, facilitating smoother check-in processes.
- Maintained strong call control and quickly worked through scripts to address problems.
Substitute Teacher
Geel Convoy Inc
Mansfield
01.2023 - 05.2024
- Acted as the primary point of contact for parents, teachers, and staff, utilizing strong verbal and written communication skills.
- Quickly adapted to different classroom environments and resolved any arising issues, showcasing strong problem-solving abilities.
- Created a welcoming and supportive atmosphere for students and visitors, meeting customer service expectations.
- Managed attendance records, scheduling, and classroom organization to facilitate smooth daily operations.
Office Manager
Geel Convoy Inc
Grand Prairie
05.2021 - 01.2023
- Onboarded 30+ new staff annually, ensuring smooth integration into the organization.
- Managed office operations, coordinating schedules and appointments for department managers.
- Oversaw daily operations, implementing adjustments to enhance overall efficiency.
- Developed and maintained safety practices, protocols, testing, audits, and education plans, ensuring compliance across the organization.
- Maintained both computer and physical filing systems.
Intern
Black Ladies in Public Health
Arlington
01.2020 - 03.2020
- Led awareness initiatives on the AIDS epidemic at Tuskegee University campus.
- Collaborated with other Public Health advisors to develop activities related to health equity and social determinants of health in underserved communities.
- Supported project teams by applying analytical skills to inform decision-making.
- Collaborated with team to streamline workflow processes.
- Evaluated operational processes, identifying improvement areas to enhance effectiveness and efficiency.
Education
Bachelor of Science - Public Health
University of Texas At Arlington
Arlington, TX08-2021
Associate of Arts - Health Services
Tarrant County College
Arlington, TX05-2018
Skills
- Calendar management
- Project Coordination
- Microsoft Office proficiency
- Office Administration
- Filing and Record-Keeping
- Time management
- Problem-Solving
- Effective communication
- Customer Service
Timeline
Scheduler
HealthPartners
10.2025 - Current
Substitute Teacher
Geel Convoy Inc
01.2023 - 05.2024
Office Manager
Geel Convoy Inc
05.2021 - 01.2023
Intern
Black Ladies in Public Health
01.2020 - 03.2020
Bachelor of Science - Public Health
University of Texas At Arlington
Associate of Arts - Health Services
Tarrant County College