Misladys Quesada Martinez
Pine Castle,FL
Summary
Energetic Professional Person successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
12
12
years of professional experience
Work History
Supervisor of the Epidemiology Department
Maternity And Children's Hospital of Camaguey
Camaguey. Cuba, Camaguey
07.2020 - 08.2023
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Supervisor of the Epidemiology Department
Policlinico Universitario de Previsora
Camaguey. Cuba, Camaguey
04.2014 - 07.2020
- Implemented strategies to take advantage of new opportunities.
- Worked closely with human resources to support employee management and organizational planning.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Monitored operations and reviewed records and metrics to understand company performance.
- Evaluated needs of departments and delegated tasks to optimize overall production.
Cashier Assistant
El Encanto Market Store
Camaguey. Cuba, Camaguey
01.2012 - 04.2014
- Greeted customers and provided assistance in locating items.
- Provided accurate cash register operations, including accepting payments and providing change.
- Resolved customer complaints regarding sales and service.
- Received payment by cash. Checks, credit cards, vouchers or automatic debits were not allowed at that time.
- Assisted with pricing merchandise for sale in store.
- Organized shelves and displays to maintain an orderly appearance of the store.
Education
High School Diploma -
FOC Antonio Maceo
Camaguey_Cuba 02-2010
Skills
- Staff Management
- Staff Development
- Goal-Oriented
- Training and mentoring
- Employee Motivation
- Processes and procedures
- Policy Enforcement
Timeline
Supervisor of the Epidemiology Department
Maternity And Children's Hospital of Camaguey
07.2020 - 08.2023
Supervisor of the Epidemiology Department
Policlinico Universitario de Previsora
04.2014 - 07.2020
Cashier Assistant
El Encanto Market Store
01.2012 - 04.2014
High School Diploma -
FOC Antonio Maceo
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