Missael Guzman Ramos
Hayward
Summary
Dynamic retail professional with experience at Gamestop, excelling in store operations and cash handling accuracy. Proven ability to enhance customer engagement and drive sales through effective visual merchandising. Strong workplace safety awareness and a collaborative team player, skilled in training staff to uphold high standards of service and cleanliness.
Overview
5
5
years of professional experience
Work History
Retail Keyholder
Gamestop
Hayward, CA
08.2025 - 01.2026
- Assisted in daily store operations, ensuring optimal merchandise presentation and customer engagement.
- Managed cash register transactions, maintaining accuracy and efficiency during peak hours.
- Supported inventory management by restocking shelves and organizing backroom storage effectively.
- Trained new staff on operational procedures and customer service best practices to enhance team performance.
- Implemented visual merchandising strategies to elevate product visibility and drive sales initiatives.
- Collaborated with team members to maintain cleanliness and organization throughout the store environment.
- Rearranged racks and shelving based on seasonal planograms.
Custodian
La Piñata
San Leandro, CA
06.2021 - 08.2023
- Maintained cleanliness and sanitation of dining and kitchen areas to ensure safe customer experiences.
- Operated cleaning equipment, including floor scrubbers and pressure washers, to achieve optimal results.
- Conducted routine inspections to identify maintenance needs and reported issues promptly to management.
- Assisted in training new custodial staff on proper cleaning techniques and safety procedures.
Education
High School Diploma -
San Lorenzo High School
San Lorenzo, CA06.2022
Skills
Store operations
Cash handling accuracy
Workplace safety
Store maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Keyholder
Gamestop
08.2025 - 01.2026
Custodian
La Piñata
06.2021 - 08.2023
High School Diploma -
San Lorenzo High School