Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Receptionist
Melissa Harpe

Melissa Harpe

Tifton

Summary

Dynamic Area Supervisor with a proven track record at MP Properties, excelling in team management and employee performance enhancement. Successfully reduced turnover by fostering a positive work environment and implementing targeted training initiatives. Adept at multitasking and project management, driving operational excellence across multiple locations.

Overview

25
25
years of professional experience

Work History

Area Supervisor

MP Properties
08.2019 - Current
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Planned sequence of operations and established schedule.
  • Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.

Scan Coordinator

Publix Supermarkets
09.2012 - 03.2016
  • Participated in regular team meetings to stay informed about company policies, procedures, and best practices relevant to the Scan Coordinator role.
  • Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
  • Confirmed accurate price changes and prepared and printed daily price download for full visibility.
  • Kept records of production, tracked returned goods and took down and replaced new shelf tags.
  • Provided excellent customer service by assisting shoppers with questions about product prices or discounts available at the time of purchase.

Training Coordinator

EZ Title Pawn
11.2009 - 08.2012
  • Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
  • Collaborated with department managers to design customized training plans aligned with organizational goals.
  • Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Increased employee retention rates through targeted training interventions and career development opportunities.

Branch Manager

Advance America
02.2000 - 11.2004
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Examined customer loan applications for loan approvals and denials.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Submitted loan applications to underwriter for verification and recommendation.
  • Maintained friendly and professional customer interactions.

Education

GED -

Tift County High School
Tifton, GA
06-1993

Skills

  • Team management
  • Production management
  • Task delegation
  • Multi-unit management
  • Project management
  • Multitasking and prioritizing
  • Employee performance management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Area Supervisor

MP Properties
08.2019 - Current

Scan Coordinator

Publix Supermarkets
09.2012 - 03.2016

Training Coordinator

EZ Title Pawn
11.2009 - 08.2012

Branch Manager

Advance America
02.2000 - 11.2004

GED -

Tift County High School

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Melissa Harpe