Miste Obwoge
Allen
Summary
Dynamic case manager with a proven track record at Life Care Center of Plano, excelling in client advocacy and care coordination. Skilled in problem-solving and relationship building, I effectively connect clients to community resources, ensuring their needs are met and empowering informed decision-making. Committed to enhancing patient outcomes through dedicated support and collaboration.
Overview
23
23
years of professional experience
Work History
Case Manager
Life Care Center of Plano
07.2024 - Current
- Oversee managed care patients and send clinical updates to insurance companies
- Issues NOMNC's and submit appeal documentation
- Order home health and equipment for patients that are discharging.
- Advocated for clients' access to community resources and services, fostering connections with local organizations.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Attend daily meetings with the team
Staffing Coordinator
Life Care Center of Plano
08.2008 - Current
- Coordinated staffing schedules to ensure optimal coverage and compliance with regulatory requirements.
- Collaborated with department managers to identify staffing needs and implement effective recruitment strategies.
- Streamlined onboarding processes, enhancing new hire orientation and training programs for improved efficiency.
- Managed applicant tracking system to maintain accurate records of candidates and facilitate timely communications.
Restorative Certified Nursing Assistant
Life Care Center of Plano
08.2005 - Current
- Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and care planning to enhance overall resident well-being.
- Implemented individualized care plans, addressing specific needs and preferences of each resident.
- Trained new staff on protocols and procedures, fostering a knowledgeable and efficient caregiving team.
Certified Nursing Assistant
Heritage Manor Nursing Home
06.2002 - 02.2006
- Provided direct patient care, assisting with daily living activities and ensuring comfort.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Collaborated with healthcare team to develop individualized care plans tailored to patient needs.
- Educated patients and families on health management practices and post-discharge instructions.
Education
Phlebotomy Technician Certification - Phlebotomy
CE Global Health Education
Garland, TX05-2024
No Degree - Health Sciences
Collin County Community College
Plano, TX12-2022
CPR/BLS Instructor - Health Science
EMR Safety & Health
Dallas07-2022
GED -
Guinn Special Program Center
Plano04-2008
Certified Nursing Aide Certificate -
Private Technical School
Whitehouse03-2002
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Relationship building
- Conflict resolution
- Client advocacy
- Care coordination
- Community resources
- Referral coordination
Timeline
Case Manager
Life Care Center of Plano
07.2024 - Current
Staffing Coordinator
Life Care Center of Plano
08.2008 - Current
Restorative Certified Nursing Assistant
Life Care Center of Plano
08.2005 - Current
Certified Nursing Assistant
Heritage Manor Nursing Home
06.2002 - 02.2006
Phlebotomy Technician Certification - Phlebotomy
CE Global Health Education
No Degree - Health Sciences
Collin County Community College
CPR/BLS Instructor - Health Science
EMR Safety & Health
GED -
Guinn Special Program Center
Certified Nursing Aide Certificate -
Private Technical School
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