Always maintain patient and family’s confidentiality
Ensure any release of information is HIPAA compliant
Customer Service
Greet patients in a professional and friendly manner.
Completely and accurately register patients including input of demographic and insurance information into our and verifying accuracy of existing information
Explain forms to patients and assist with form completion
Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality.
Responsible for collecting patient payments which can include explaining benefits given from Insurance verification when necessary.
Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary.
Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests.
Schedule and reschedule patients as necessary.
Activities Director
Clary Grove
Martinsburg
10.2015 - 08.2018
Complete Prior Authorization for patients’ medical appointments
Assign correct CPT and ICD 10 code
Always maintain patient and family’s confidentiality
Ensure any release of information is HIPAA compliant
Customer Service
Patient daily care
Planning and Scheduling patients’ daily activities
Planning monthly Activities Calendar
Maintaining monthly activities budget
Supervision of Activities Staff
Activities Coord. / Medical Records
Berkeley Springs Center
Berkeley Springs
10.1998 - 08.2015
Maintain patients medical record both in paper and electronic medical record system
ICD 9 Coding
Assign Lab draws and orders
Access the electronic medical record for diagnostic and pharmacological information and medical reports.
Always maintain patient and family’s confidentiality
Ensure any release of information is HIPAA compliant
Customer Service
Patient daily care
Planning and Scheduling patients’ daily activities
Planning monthly Activities Calendar
Maintaining monthly activities budget
Supervision of Activities Staff
Education
Billing and Coding Specialist Certification -
Hagerstown Community College
Hagerstown, MD
12.2019
Certified Nursing Assistant -
Berkeley Spring Center
Berkeley Springs, WV
10.1998
Skills
HIPAA compliance
ICD 9/10, CPT, and HCPCS Coding
Insurance Verification
Electronic health records
Record management
Registration and admissions
Medical billing
Scheduling appointments
Patient admitting
Document filing
Eligibility determination
Medical insurance
Check-in coordination
Insurance verification
Patient confidentiality
Medicaid
Clinical data entry
Recording histories
Patient intake
Appointment confirmation
Medical terminology
Patient interviewing skills
Appointment scheduling
Medical filing
Insurance verifying
Patient greeting
Certification
Medical Coding and Reimbursement Specialist, 12/01/19