Misty Braford
Peoria,AZ
Summary
Hardworking medical administrative professional offers great people skills, organized file management and deep understanding of patient protections. Enhances office operations by staying on top of patient and staff needs. Experience with electronic recordkeeping and insurance documentation.
Overview
18
18
years of professional experience
Work History
ER Registration Clerk
Dignity Health
Glendale, AZ
04.2015 - Current
- Greeted patients and verified patient information for registration process.
- Verified insurance coverage.
- Collected co-payments and other payments from patients.
- Entered patient demographic and financial data into computer system accurately.
- Maintained current knowledge of departmental policies, procedures, regulations, laws. related to the registration process.
- Accurately completed all necessary paperwork related to patient registration process such as forms, consent documents.
- Maintained confidentiality of protected health information according HIPAA guidelines.
Office Coordinator
Banner Imaging
Phoenix, AZ
01.2007 - Current
- Demonstrated expertise in coordinating front office operations and providing administrative support to senior management.
- Established front office policies enhancing operational efficiency
- Oversaw front office workflows, ensuring smooth daily operations
- Facilitated coordination between provider's office and patient
- Provided swift and courteous responses to client inquiries
- Oversaw patient records, ensuring accuracy and completeness
- Trained new PAS representatives
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
Education
Diploma - Medical Assistant
Arizona Institute of Business of Technology
Phoenix05-1995
High School Diploma -
Trevor G Browne High School
Phoenix05-1994
Some College (No Degree) - General
Glendale Community College
Glendale, AZSkills
- Patient confidentiality
- Medical Billing
- Appointment Scheduling
- Insurance Verification
- HIPAA Compliance
- Patient Registration
Timeline
ER Registration Clerk
Dignity Health
04.2015 - Current
Office Coordinator
Banner Imaging
01.2007 - Current
Diploma - Medical Assistant
Arizona Institute of Business of Technology
High School Diploma -
Trevor G Browne High School
Some College (No Degree) - General
Glendale Community College
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