Misty Brown
Hollister,FL
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Palatka, Florida
03.2020 - 03.2024
Out Patient Registration
PCMC
Palatka, Florida
02.2007 - 07.2019
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Answered phones promptly and directed calls appropriately.
- Ordered supplies when necessary to keep the office running smoothly.
- Provided customer service support to clients by responding to inquiries in a timely manner.
- Organized filing systems for easy retrieval of documents.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Verified insurance eligibility for patient procedures and services.
- Communicated with insurance companies to obtain necessary authorizations.
- Processed insurance claims and ensured timely submission to payers.
- Assisted patients in understanding their insurance benefits and coverage options.
- Trained new team members on insurance verification protocols and procedures.
- Verified patient insurance coverage for medical services and procedures.
Education
Palatka High School
Palatka , FlSkills
- Medication dispensing
- Pharmacy management
- Inventory control
- Insurance verification
Timeline
Pharmacy Technician
CVS Pharmacy
03.2020 - 03.2024
Out Patient Registration
PCMC
02.2007 - 07.2019
Palatka High School