Misty Chantz

• Manages patient records and maintains confidentiality in compliance with HIPAA regulations. Facilitates communication between patients and healthcare providers to ensure timely and accurate information exchange. Handles patient check-in and check-out processes, verifies insurance information while collecting co-pays. Demonstrates strong interpersonal skills by addressing patient concerns and resolving issues in a professional manner. Utilizes electronic health record (EHR) systems to update patient information and track appointment status. Collaborates with medical staff to streamline patient flow and enhance overall patient experience. Participates in training sessions to stay updated on healthcare policies and procedures.
• Managed patient check-in and registration 100% processes efficiently.

• Assist and prepare 100% service members who separate annually from the United States Military beginning a new life chapter as a civilian. The Department of Labor (DOL) Veterans’ Employment and Training Service (VETS) program requires contractor services to support these transitioning Service members through its highly successful Transition Assistance Program (TAP) that is offered world-wide to conduct job assistance workshops, employment counseling, as well as connection to approved government and non-government partners. I have a Master of Science in Organizational Leadership and over two decades of experience in human resources, administration, teaching various settings, including the Armed Forces. My passion is to develop, instruct, and coach those to achieve their full potential and overcome any upcoming challenges. I hold multiple certifications in leadership, communication, and management, and I excel at mediating conflicts, enforcing policies and procedures, and ensuring safety and security. I am proud to be part of a team that empowers ways to transform their lives and futures.

• Created training schedules, tracked and created reports on outcomes of all training and maintained training records for all employees, resulting in 100% of all employees trained.
• Trained all new hires on all policies and procedures, using best training methods for purpose and audience.
• Gather and evaluate information from employees and management on previous training; identifying any weaknesses areas needing additional training.
• Attend extra curricular training methods and techniques to prepare and coordinate future training sessions for employees.
• Coordinated, planned and executed the planning of multiple weekly events, guest speakers, field trips, volunteer opportunities, mentorship and focus groups.

Served in the Distribution Integration Branch Operations as the Senior Non-Commissioned Officer for the Support Operation (SPO) section, 1st Theater Sustainment Command (TSC).

Responsible for informing strategic and operational sustainment planning within CENTCOM AOR in support of Combined Joint Task Force, Operation Inherent Resolve, Operation Spartan Shield, and Task Force Sinai in Egypt.

Coordinated, consolidated, and synchronized with Joint Logistics Enterprise Partners and Joint Organizations; responsible for planning efforts that informed the decisions and provided Support Operations solutions for current and emerging sustainment requirements concerning personnel, transportation, maintenance, material handling, supply and medical supply, ammunition, and contracting within CENTCOM AOR.

Provided supervision over the training requirements to enhance the unit's readiness; responsible for monitoring and submitting individual training requirements. Developed and published unit training calendars schedules; Forecasted and secured training resources to include multiple training sites.

Responsible for updating, maintaining unit mobilization files; coordinating, compiling, and producing the Unit Status Report (USR); and the Commanders Training Assessment (CTA).

The position requires knowledge of the Automated Fund Control Orders System (AFCOS), Defense Travel Management System (DTMS), Army Training Requirements and Resource System (ATRRS), Integrated Personnel and Pay System-Army (IPPS-A), Employ Electronic Military Personnel Office (EMILPO), and any further required Microsoft-based programs.

Prepared training guidelines, individual training records, operation orders, mobilization plans, Standard Operating Procedures, and readiness reports; responsible for unit training with implementing training plans, schedules, guidelines, policies, procedures, reports, and risk assessments for the individuals assigned. Ensured that all training was conducted in accordance with the Army's updated training doctrine.

Provided planning and policy guidance for all surface, air, and sea transportation operations; provided oversight and direction for all movement control operations throughout the Trans-Arabian Network (TAN), Combined Joint Operations Are-Afghanistan (CJOA-A), and Combined Joint Task Force Operation Inherent Resolve (CJTF-OIR); is the senior advisor of transportation operations in the Support Operations Section.

Responsible for planning and executing individual training of the Soldiers and collective training of the platoon towards full mission readiness in support of the company, supported missions, responsible for sustaining mission readiness, responsible for the health, welfare, training and professional development of 103 Soldiers assigned to the platoon. Enforced the highest standards in Soldier appearance, morale, discipline and safety at all times.

• 3.9 GPA

• 3.5 GPA

• 3.0 GPA