Misty Combs
Tifton,GA
Summary
Dynamic Lead Patient Access Coordinator at The Christ Hospital with proven expertise in HIPAA compliance and patient registration. Enhanced operational efficiency by implementing an electronic health record system, significantly reducing errors in billing processes. Recognized for strong organizational skills and effective team collaboration, fostering a supportive work environment.
Overview
19
19
years of professional experience
Work History
Lead Patient Access Coordinator
The Christ Hospital
11.2020 - Current
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
- Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
- Greeted and assisted patients with check-in procedures.
- Assisted in staff training on new procedures, policies, and software applications to improve overall performance of the department.
Patient Access Coordinator
UC Health
09.2006 - 11.2020
- Contributed to a positive work environment by providing support and assistance to colleagues during peak periods or staff shortages.
- Maintained strict adherence to HIPAA regulations while managing confidential patient information throughout various stages of care.
- Managed high volumes of inbound calls while addressing scheduling requests, appointment confirmations, prescription refills, and general inquiries professionally.
- Increased efficiency of daily operations by implementing electronic health record system for accurate data management.
- Reduced errors in billing processes by meticulously reviewing and verifying patient demographics and insurance information.
- Scheduled diagnostic tests efficiently, ensuring minimal waiting time for patients and reducing the strain on department resources.
Education
High School Diploma -
Cambridge Academy
Ocala, FL05-1993
Skills
- HIPAA compliance
- Strong organization
- Patient registration
- Insurance verification
- Appointment scheduling
- Customer service
- Multitasking and organization
- Team collaboration
- Patient check-in
- Registration and admissions
- Insurance billing
- Payment processing
- Medical billing
- Registration management
- Team leadership
Timeline
Lead Patient Access Coordinator
The Christ Hospital
11.2020 - Current
Patient Access Coordinator
UC Health
09.2006 - 11.2020
High School Diploma -
Cambridge Academy
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