Misty Dreben-Garcia
Rock Springs,WY
Overview
12
12
years of professional experience
Work History
Business Office Manager
Mission Health at Castle Rock
Green River, WY
01.2024 - Current
- Managed daily operations of the business office, overseeing administrative tasks and ensuring efficient workflow
- Oversaw the administration of employee benefits programs, including health insurance, retirement plans, and paid time off
- Led the recruitment process by sourcing candidates, conducting interviews, and making hiring decisions
- Ensured compliance with health/safety regulations conducting regular inspections/upgrades/modifications when necessary
Office Administrator
Advanced Orthopedic and Chiropractic
Gillette, WY
08.2021 - 05.2023
- The primary responsibility of the Office Administrator position is to maximize the financial results of the office through effective management of costs containment and revenue generation along with scrubbing claims to assure correct billing and coding result in payments.
- I will setup and maintain Human Resources Department and employee's files.
- I will assist the Chiropractor with Medical staff functions along with business decisions.
- I supervise all business office functions including scheduling, reception, and billing along with Payroll, insurance and patient payments.
Financial Specialist
Campbell County Health, Behavioral Health Services
Gillette, WY
06.2019 - 11.2020
- Ensures superior ongoing patient satisfaction and customer service, is proficient in BHS practice management procedures, assists patients and staff in providing information necessary for sliding fee adjustments and hospital hardship programs.
- Implements and maintains sliding fee scale and payment arrangements on patient accounts.
- Completes, corrects and uploads all State Reporting to maintain state contract.
- Completes and maintains all WCIS forms per state contract.
- Work closely with Clinic and Clinical Supervisors and Interim Director to maintain accuracy within the clinic and reporting.
- Uploads Contract Deliverables per WCIS Calendar of due dates.
- Cross trained as Department Secretary and Registration Specialist.
- Train and orientate all new Department Secretaries and Support Staff on computer system (Netsmart) and BHS policies and procedures, stand in for Management when Management is away on business or pleasure.
Department Secretary
Campbell County Health, Behavioral Health Services
Gillette, WY
07.2018 - 06.2019
- Maintained the front desk and reception area in a neat and organized fashion.
- Managed the reception area, including greeting visitors and responding to telephone and in-person visits.
- Served as a central point of contact for all outside vendors needing to gain access to the building.
- Made copies, sent faxes and handles all incoming and outgoing correspondence.
- Received and screened a high volume of internal and external phone calls and emails.
Patient Accounts Counselor
Campbell County Health, Kid Clinic
Gillette, WY
03.2018 - 07.2018
- Work as the guidance of the front-end staff of computer systems, billing, and prior authorizations.
- Assist inform patients of the programs to help with hardship's and payments options.
- Assist patients with the application process of financial assistance though the organization and or the state.
- Make phone calls to patients regarding accounts and past due balances, payment arrangements or questions regarding their statements.
- Due all receptionist duties as needed, along with up to date training on all EMR's.
Department Secretary
Campbell County Health, Kid Clinic
Gillette, WY
03.2017 - 03.2018
- Maintained the front desk and reception area in a neat and organized fashion.
- Managed the reception area, including greeting visitors and responding to telephone and in-person visits.
- Served as a central point of contact for all outside vendors needing to gain access to the building.
- Made copies, sent faxes and handles all incoming and outgoing correspondence.
- Received and screened a high volume of internal and external phone calls and emails.
Office Administrator/Interim Chief Executive Officer
Sweetwater Health Center and Pharmacy
Rock Springs, WY
04.2014 - 06.2016
- Manage the clinic and the pharmacy area, including all staff members; providers, nurses, medical assistants, receptionist also Pharmacist, pharmacy technicians.
- I do all the medical billing and coding in the office I have also done the financials for the clinic and pharmacy for many months.
- I communicate with the public, and search for grants and make sure the clinic is up to date on all changes and requirements for the medical world.
- Payroll, ordering, inventory setting up accounts with vendors, learning and training staff, Human Resource is something I also did.
Timeline
Business Office Manager
Mission Health at Castle Rock
01.2024 - Current
Office Administrator
Advanced Orthopedic and Chiropractic
08.2021 - 05.2023
Financial Specialist
Campbell County Health, Behavioral Health Services
06.2019 - 11.2020
Department Secretary
Campbell County Health, Behavioral Health Services
07.2018 - 06.2019
Patient Accounts Counselor
Campbell County Health, Kid Clinic
03.2018 - 07.2018
Department Secretary
Campbell County Health, Kid Clinic
03.2017 - 03.2018
Office Administrator/Interim Chief Executive Officer
Sweetwater Health Center and Pharmacy
04.2014 - 06.2016