Misty Edge
Fountain
Summary
Dynamic Case Manager with a proven track record at Florida Springs Wellness and Recovery, adept in problem-solving and organization. Excelled in enhancing client-provider communication and navigating complex cases, achieving significant positive outcomes. Skilled in case documentation and fostering multidisciplinary collaborations, consistently advancing professional knowledge to improve client care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Case Manager
Florida Springs Wellness and Recovery
12.2020 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided leadership, guidance and support to staff members.
Education
Bachelor of Science - Psychology
Oral Roberts University
Tulsa, OK12-2024
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Case planning
- Documentation proficiency
Certification
CRPS- Certified Recovery Peer Specialist
Timeline
Case Manager
Florida Springs Wellness and Recovery
12.2020 - Current
CRPS- Certified Recovery Peer Specialist
Bachelor of Science - Psychology
Oral Roberts University
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