Misty FitzGerald
Sun Valley,CA
Summary
Detail-oriented professional with expertise in customer relationship management and invoice processing. Proven ability to resolve inquiries efficiently and maintain accurate records, ensuring smooth office operations.
Overview
20
20
years of professional experience
Work History
Office Coordinator/Accounts Receivable Clerk
ACO Temporary Power, Inc
North Hollywood, California
05.2022 - Current
- Followed up with customer inquiries via phone or email promptly.
- Supported other teams with various administrative tasks when required.
- Managed daily mail distribution including sorting out incoming and outgoing mail.
- Processed invoices and coded documents according to company procedure standards.
- Input accurate account data to efficiently update company database and maintain detailed records.
- Prepared invoices, reports, memos, letters, financial statements, and other documents.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer complaints or answered customers' questions.
Office Supervisor
C.G. Castillo Transport
Santa Clarita
03.2016 - 08.2020
- Supervised daily office operations and ensured team compliance with company policies.
- Developed and maintained filing systems for efficient document retrieval and organization.
- Ensured compliance with safety regulations within the workplace environment.
- Processed invoices from vendors in a timely manner to avoid late payment penalties.
- Administered payroll and maintained proper documentation of employee personnel.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Coded and entered daily invoices with in-house accounting software.
- Resolved customer complaints or answered customers' questions.
Insurance Claim Coordinator
Arman Grading
Saugus, CA
08.2006 - 02.2010
- Coordinated grading operations for environmental clean up at contaminated project site
- Managed communication between teams, AIG insurance adjuster and property owner effectively.
- Organized and maintained project documentation for compliance and audits.
- Assisted in resource allocation for insurance company billing.
- Developed reports to track project progress and identify potential issues.
- Monitored project progress, prepared reports, and provided updates to AIG adjuster and project owner
Education
Some College (No Degree) - Business
Glendale Community College
Glendale, CASome College (No Degree) - Political Science
Lindenwood University
Saint Charles, MOSkills
- Invoice processing
- Customer service driven
- Effective communication
- Attention to detail
- Project coordination
- Problem solving
- Self-Directed
- Data entry
- Time management
- Computer skills
- Calm under pressure
- Dependable and responsible
- Analytical thinking
Timeline
Office Coordinator/Accounts Receivable Clerk
ACO Temporary Power, Inc
05.2022 - Current
Office Supervisor
C.G. Castillo Transport
03.2016 - 08.2020
Insurance Claim Coordinator
Arman Grading
08.2006 - 02.2010
Some College (No Degree) - Business
Glendale Community College
Some College (No Degree) - Political Science
Lindenwood University