Misty Gambill
780 Bermuda Way, Marysville,OH
Summary
Attentive Police Dispatcher bringing 24 years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel.
Overview
27
27
years of professional experience
1
1
Certification
Work History
911 Emergency Dispatcher
City Of Columbus-Division Of Public Safety
10.1999 - Current
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Read system maps and caller information, and documented details in system.
Claims Assistant
The Personal Service Insurance Company
08.1996 - 12.1999
- Logged, allocated and managed claims.
- Prepared files, letters and notices.
- Transmitted case files between offices.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Maintained accurate and up-to-date records of claim information for future reference.
- Generated, posted and attached information to claim files.
Education
High School Diploma -
Hilliard High School
Hilliard, OH06.1994
Skills
- Information Documentation
- Information Intake
- Data Entry
- Reference Assistance
- Emergency Call Response
- Emergency Assistance
- National Crime Information Center (NCIC)
- Dispatcher Monitoring
- Computer-Aided Design (CAD)
Certification
LEADS
Timeline
911 Emergency Dispatcher
City Of Columbus-Division Of Public Safety
10.1999 - Current
Claims Assistant
The Personal Service Insurance Company
08.1996 - 12.1999
High School Diploma -
Hilliard High School
LEADS
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