Misty Harris
UPS Customer Center
Carnation,WA
14
years of professional experience
Dedicated professional with a background in mail processing and merchandising. Skilled in customer service, effective communication, and workflow optimization. Aims to leverage expertise to improve operational efficiency and drive customer satisfaction.
Work History
Mail Processing Clerk
2 Years 5 Months- Operated automated sorting equipment to efficiently manage incoming and outgoing mail.
- Coordinated with team members to optimize workflow and ensure timely processing of packages.
- Resolved customer inquiries regarding package status, enhancing customer satisfaction through effective communication.
- Maintained a clean and organized workspace, adhering to safety protocols for operational efficiency.
- Maintained a clean and organized work environment to optimize efficiency in mail processing tasks.
Merchandiser
1 Year 7 Months- Analyzed consumer trends to optimize product placement and enhance visual appeal.
- Developed and implemented effective planograms to maximize shelf space utilization.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Verified products appeared at correct locations in proper quantities.
Merchandiser
2 Years 2 Months- Managed inventory levels to prevent stockouts and reduce excess merchandise.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on the floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Housekeeper Supervisor
11 Years 3 Months- Implemented inventory management system for cleaning supplies, reducing waste and improving efficiency.
- Coordinated scheduling for housekeeping team to optimize coverage and meet client needs.
- Completed schedules, shift reports, and other business documentation.
- Cleaned houses,office buildings and provided caregiving
- Reduced guest complaints through proactive identification and resolution of potential issues within the facilities.
Education
High School Diploma
- 3.5 GPA
- Elected Captain of business manager
Skills
Labeling and packaging
Accuracy and precision
Safety compliance
Customer service
Stock control
Mail sorting techniques
Independent work
Package tracking support
Interests
Gardening
Outdoor Recreation
Volunteering
I participate in a variety of outdoor recreational activities.
Camping
Timeline
Mail Processing Clerk
UPS Customer Center
03.2024 - 08.2026Read More
Merchandiser
SAS
01.2024 - 08.2025Read More
Merchandiser
JADE DRUG COMPANY
02.2022 - 04.2024Read More
Housekeeper Supervisor
MISTYS HOUSEKEEPING
01.2013 - 04.2024Read More
Tiger Mt Highschool
High School Diploma
Read More