shamiria murphy
Tallahassee,FL
Summary
Dynamic professional with a proven track record at the United States Postal Service, excelling in accuracy and problem-solving. Demonstrated expertise in handling and sorting mail while ensuring compliance with federal guidelines. Recognized for enhancing team performance and maintaining workplace safety in fast-paced environments. Committed to achieving operational excellence and customer satisfaction.
Professional and prepared mail processing expert with experience in efficient mail handling and distribution. Strong focus on teamwork and achieving results, adapting seamlessly to changing needs. Skilled in sorting, categorizing, and processing mail, with dependable and flexible approach. Known for reliability and effective communication in fast-paced environment.
Overview
9
9
years of professional experience
Work History
Mail Processing Clerk
United States Postal Service, USPS
11.2020 - Current
- Operated mail processing equipment to ensure efficient sorting and distribution of incoming mail.
- Assisted in maintaining organized workstations to optimize workflow and minimize processing errors.
- Learned safety protocols and adhered to best practices for handling mail items efficiently.
- Supported team members by sorting packages and letters according to postal regulations and guidelines.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment.
- Followed established procedures for logging and tracking incoming shipments accurately.
- Reduced mail delivery errors by carefully verifying recipient addresses and ensuring accurate routing.
Corectional Officer
Gadsden Correctional Facility
03.2018 - 10.2020
- Supervised inmate activities to ensure safety and compliance with facility regulations.
- Conducted regular security checks, identifying and addressing potential risks promptly.
- Collaborated with team members to develop and implement effective emergency response protocols.
- Managed inmate records, maintaining accurate documentation of behavior and incidents.
- Mediated conflicts between inmates to de-escalate situations and promote a peaceful environment.
- Analyzed incident reports to identify trends and recommend improvements for operational efficiency.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Sales Associate
Walmart
05.2016 - 10.2017
- Engaged customers to understand needs and provide tailored product recommendations.
- Managed inventory levels, ensuring optimal stock availability and organization.
- Processed transactions efficiently using point-of-sale systems, maintaining accuracy in financial records.
- Trained new staff on sales techniques and customer service protocols, enhancing team performance.
Education
No Degree - Central Sterile Processing Tech
Lively Technical College
Tallahassee, FL09-2025
High School Diploma -
Gadsden County High
Havana, FL05-2009
Skills
- Problem-solving skills
- Accuracy and precision
- Workplace safety
- Work independently
- Deadline oriented
- Labeling and packaging
- Handling and sorting mail
- Customer service
- Federal guideline proficiency
- Distribution services
- Regulatory compliance
- Staff development
- Production goal setting
Timeline
Mail Processing Clerk
United States Postal Service, USPS
11.2020 - Current
Corectional Officer
Gadsden Correctional Facility
03.2018 - 10.2020
Sales Associate
Walmart
05.2016 - 10.2017
No Degree - Central Sterile Processing Tech
Lively Technical College
High School Diploma -
Gadsden County High
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