Hi, I’m
Misty Horton
Restaurant Manager
Beaverton,OR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
McDonald's RestaurantBeaverton , OR
Shift Manager
07.2021 - 09.2022
Job overview
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept a clean a store and sanitary food prep stations
- Open and closed tills and did deposits.
- Trained and mentored new employees to maximize team performance.
Roxy's Island GrillBeaverton , OR
Kitchen Staff Member
08.2020 - 07.2022
Job overview
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
BobbiosCentral Point, OR
Manager
11.2017 - 08.2019
Job overview
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Completed opening and closing store maintaining accurate deposits.
- Showed up on time and filled any shifts that needed covering
Petro Truck StopPhoenix, OR
Manager
02.2009 - 12.2012
Job overview
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Phoenix High SchoolPhoenix, OR
High School Diploma
09.2003 - 06.2007
Skills
Accurate money handling
Inventory controls
Training and mentoring
Team Building
Team player
On time
Love my Job and invested in my job
Great problem solving
Staying calm in high stress Environment
Certification
Serve safe classes done and certified through McDonald's
Timeline
Serve safe classes done and certified through McDonald's
03-2022
Went to McDonald's Manger classes and completed
03-2022
Shift Manager
McDonald's Restaurant
07.2021 - 09.2022
Kitchen Staff Member
Roxy's Island Grill
08.2020 - 07.2022
Manager
Bobbios
11.2017 - 08.2019
Manager
Petro Truck Stop
02.2009 - 12.2012
Phoenix High School
High School Diploma
09.2003 - 06.2007