Hi, I’m
Misty Horton
Restaurant Manager
Beaverton,OR
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
McDonald's RestaurantBeaverton , OR
Shift Manager
07.2021 - 09.2022
Job overview
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept a clean a store and sanitary food prep stations
- Open and closed tills and did deposits.
- Trained and mentored new employees to maximize team performance.
Roxy's Island GrillBeaverton , OR
Kitchen Staff Member
08.2020 - 07.2022
Job overview
- Maintained records of purchases using approved invoice tracking tools and conducted regular inventory counts of food, tools and supplies.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
BobbiosCentral Point, OR
Manager
11.2017 - 08.2019
Job overview
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Completed opening and closing store maintaining accurate deposits.
- Showed up on time and filled any shifts that needed covering
Petro Truck StopPhoenix, OR
Manager
02.2009 - 12.2012
Job overview
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Managed and motivated employees to be productive and engaged in work.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Phoenix High SchoolPhoenix, OR
High School Diploma
09.2003 - 06.2007
Skills
Accurate money handling
undefinedCertification
Serve safe classes done and certified through McDonald's
Timeline
Serve safe classes done and certified through McDonald's
03-2022
Went to McDonald's Manger classes and completed
03-2022
Shift Manager
McDonald's Restaurant
07.2021 - 09.2022
Kitchen Staff Member
Roxy's Island Grill
08.2020 - 07.2022
Manager
Bobbios
11.2017 - 08.2019
Manager
Petro Truck Stop
02.2009 - 12.2012
Phoenix High School
High School Diploma
09.2003 - 06.2007
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