Misty Maguire
Columbus,OH
Summary
Over 20 years of administrative and clerical office experience, holding various roles from receptionist to accounting assistant. Extremely organized and methodical for any task at hand, while maintaining exceptional and professional relations with customers and colleagues alike. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Franklin County Auditor's Office
05.2023 - Current
- Processed large volumes of returned mail for resubmission
- Maintained a consistent presence and assistance at the front desk for constituents and co-workers alike
- Handled all supply orders for multiple departments, while replenishing main administrative supply closet
- Issue and catalog access keys
- Responsible for car reservations, building maintenance requests........
- Receive, log and respond to address changes via email or phone call.
Barista
Starbucks, Inc.
01.2004 - Current
- Fast paced transition to multiple work stations to ensure customer satisfaction, while maintaining quality and speed
- Handling customers in a retail environment
- General and deep cleaning of store and bathrooms, collecting trash, mopping and restocking capability of 30lbs +/-
- Retained this position as a part time job.
Receptionist
Shaw-Davis Funeral Homes, Inc.
01.2020 - 01.2022
- Handled all incoming calls, answered questions, scheduled appointments
- Prepared the chapel for services (chair set-up, vacuuming, general cleaning and restocking bathrooms and common areas)
- Handled family payments, posted in account receipt books and electronically
- Received, processed and distributed the incoming mail
- Coordinated all cremains pickups with families, with appropriate signing documents
- Ordered office supplies and several detail specific urn orders
- Created and proofread death certificates
- Greeted all incoming visitors, including funeral services
- MS Word, Excel, Outlook, SRS Application.
Lead Coordinator – Dropship Billing
Cardinal Health, Inc.
01.2005 - 01.2018
- Large volume data entry for specialized billing
- Researched and root-caused data entry discrepancies
- Initiated and led multiple projects for process improvements
- Researched and resolved various customer and supplier issues
- Critical thinking and analysis of data trends and patterns
- MS Word, Excel, Outlook, Powerpoint, AS400, Business Objects, SAP
- Kaizen participation and Leadership trained – White Belt, Yellow Belt.
Title Policy Coordinator
Ohio Title Corporation
01.2002 - 01.2004
- Large volume data entry for specialized billing
- Researched and root-caused data entry discrepancies
- Initiated and led multiple projects for process improvements
- Researched and resolved various customer and supplier issues.
Accounting Specialist / Admin. Assistant / Receptionist
Divine, Inc.
01.2000 - 01.2002
Legal Assistant / Admin. Assistant
Andrew Fishman Law Office
01.1996 - 01.1999
Education
Columbus State Community College
01.2009
Columbus State Community College
01.1997
Skills
- Customer Service
- Mail Handling
- Data Entry
- Reception Oversight
Certification
Lean Six Sigma Kaizen Leader
Lean Six Sigma Yellow Belt
Lean Six Sigma White Belt
Notary
Timeline
Administrative Assistant
Franklin County Auditor's Office
05.2023 - Current
Receptionist
Shaw-Davis Funeral Homes, Inc.
01.2020 - 01.2022
Lead Coordinator – Dropship Billing
Cardinal Health, Inc.
01.2005 - 01.2018
Barista
Starbucks, Inc.
01.2004 - Current
Title Policy Coordinator
Ohio Title Corporation
01.2002 - 01.2004
Accounting Specialist / Admin. Assistant / Receptionist
Divine, Inc.
01.2000 - 01.2002
Legal Assistant / Admin. Assistant
Andrew Fishman Law Office
01.1996 - 01.1999
Columbus State Community College
Columbus State Community College
Lean Six Sigma Kaizen Leader
Lean Six Sigma Yellow Belt
Lean Six Sigma White Belt
Notary
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