Summary
Overview
Work History
Education
Skills
Timeline
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Misty McCartney

224 S ANTHONY,KS

Summary

I have experience in customer service, medical (cna cma ra). I am reliable, and people orientated

Overview

3
3
years of professional experience

Work History

FRONT DESK CLERK/Night Auditor

Comfort Inn & Suites
09.2023 - Current
  • Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
  • Provided exceptional customer service for a positive guest experience, resulting in repeat business.
  • Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
  • Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.

CMA/CNA, Float Pool

COUNTRY LIVING ASSISTED LIVING
04.2021 - 08.2022
  • Enhanced financial reporting accuracy by streamlining the monthly closing process and implementing efficient procedures.
  • Reduced operational costs for the company through meticulous budget analysis and strategic cost-cutting measures.
  • Improved financial forecasting with detailed analysis of historical data, allowing for informed decision-making on future investments.
  • Supported audit processes, ensuring compliance with all internal control requirements and external regulations.

Education

GED -

Derby High School
Derby, KS
12.1993

Skills

  • Hospitality Management
  • Multi-Line Phone Systems
  • Guest Relations
  • Attractions and Amenities Knowledgeable
  • Complaint Resolution
  • Payment Processing

Timeline

FRONT DESK CLERK/Night Auditor

Comfort Inn & Suites
09.2023 - Current

CMA/CNA, Float Pool

COUNTRY LIVING ASSISTED LIVING
04.2021 - 08.2022

GED -

Derby High School

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Misty McCartney