Misty Murphy
medical assistant
Rio Rancho,NM
Summary
Experienced Medical Assistant with over 15 years of experience in healthcare operations. Skilled in training and developing staff, managing office functions, and maintaining high standards of patient care. Focused on implementing efficient processes to drive team performance and operational success.
Overview
16
16
years of professional experience
Work History
Office Manager
Women's Cancer and Surgical Care
Albuquerque, New Mexico
07.2025 - Current
- Managed daily office operations for a women's health clinic.
- Collaborated with healthcare providers to ensure smooth patient flow.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Provided administrative support to management team including preparing reports and presentations.
- Managed, scheduled and coordinated office functions and activities for employees.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
Urogynecology Team MA
Presbyterian Hospital
Albuquerque, NM
02.2022 - 07.2025
- Facilitated surgery appointment scheduling, form completion, and follow-up care instructions for patients.
- Maintained inventory levels by ordering necessary supplies as needed.
- Filed insurance claims according to practice policies for services rendered.
- Assisted with patient exams by taking vital signs, collecting specimens, administering injections, and performing laboratory tests.
- Handled phone calls, emails, and greeted visitors with professionalism.
- Supported provider during urodynamic studies, periurethral bulking, and cystoscopy procedures.
- Administered medications per physician or nurse practitioner directives.
Lead GI Technician
Presbyterian Hospital
Albuquerque, NM
07.2015 - 02.2022
- Trained nursing staff in scope preparation and techniques for endoscopic procedures.
- Ensured adherence to infection control protocols regarding instrument handling.
- Managed operation of sophisticated medical equipment during endoscopic exams.
- Partnered with healthcare providers to enhance patient care outcomes.
- Supplied necessary items for endoscopic suite functions as required.
- Assisted in performing diagnostic and therapeutic procedures like enteroscopies and EUS.
- Addressed technical challenges with medical equipment promptly.
- Logged maintenance records for scopes and other relevant equipment.
Orthopedics Medical Assistant
Presbyterian Hospital
Albuquerque, NM
07.2014 - 07.2015
- Conducted patient interviews to obtain medical history, chief complaints, and vital signs.
- Managed appointment scheduling, phone inquiries, and patient flow while providing professional visitor greetings.
- Maintained accurate medical records through efficient filing, charting, transcription, and data entry.
- Monitored inventory and maintained vaccination and product expiration logs for updated tracking documentation.
- Coordinated with pharmacies to submit and refill patient prescriptions as needed.
- Assisted physicians by recording vital signs and histories while preparing patients for examinations.
GI Technician
UNMH
Albuquerque, New Mexico
09.2009 - 08.2014
- Operated complex medical equipment used in endoscopic exams such as video monitors, cameras, lasers and computer systems.
- Ordered supplies for endoscopic suite as required.
- Assisted physicians in performing diagnostic and therapeutic procedures such as bronchoscopies, enteroscopies and ERCP.
- Prepared equipment for examinations and treatments, including cleaning, sterilizing and setting up scopes with appropriate accessories.
- Troubleshot technical issues related to medical equipment when necessary.
- Assisted physicians with endoscopic procedures such as esophagogastroduodenoscopies, colonoscopies, sigmoidoscopies, enteroscopies and biopsies.
- Assisted in the training of new staff members on proper operation of endoscopic equipment.
- Prepared collected specimens for cytological, microbiological and pathological analysis.
Education
CMA - Medical Assisting
Apollo Collage
Albuquerque, NM05-2006
High School Diploma -
West Mesa High School
Albuquerque, NM05.1996
Skills
- Scheduling coordination
- Patient flow management
- Inventory management
- Clinical documentation
- Effective communication
- Team collaboration
Timeline
Office Manager
Women's Cancer and Surgical Care
07.2025 - Current
Urogynecology Team MA
Presbyterian Hospital
02.2022 - 07.2025
Lead GI Technician
Presbyterian Hospital
07.2015 - 02.2022
Orthopedics Medical Assistant
Presbyterian Hospital
07.2014 - 07.2015
GI Technician
UNMH
09.2009 - 08.2014
CMA - Medical Assisting
Apollo Collage
High School Diploma -
West Mesa High School