Hi, I’m
Misty Pearson
Manager
Santa Fe,TX
Summary
Experienced Manager with a strong background in operations, team leadership, and customer service, specializing in property oversight and tenant relations. Skilled in coordinating schedules, resolving conflicts, and ensuring compliance with policies to meet organizational goals. Dedicated to delivering exceptional results and fostering positive environments to drive team success and operational efficiency.
Overview
10
years of professional experience
2
Certifications
Work History
SANDY FEET UNIVERSAL SERVICES
PROPERTY MANAGER
03.2019 - 04.2025
Job overview
- Managed daily schedules for properties and staff.
- Provided homeowners support by responding promptly to inquiries or requests from their tenants.
- Investigated complaints, disturbances and violations and resolved issues.
- Did quality control after every finished job.
- Planned, scheduled, and coordinated general maintenance and major repair projects.
CHEDDARS
BAR MANAGER
06.2015 - 11.2019
Job overview
- Managed daily operations, including scheduling, ordering, and inventory control.
- Updated bar menu for alternating seasonal and holiday promotions.
- Recruited, hired and trained new members of bar staff.
- Ordered and kept with all Liquor, wine, and beer inventory.
- Enforced state liquor regulations to maintain positive and safe atmosphere for customers.
SONIC
SHIFT LEADER
08.2017 - 10.2019
Job overview
- Trained new employees in job duties, safety procedures, and company policies.
- Managed store closing and opening procedures to ensure safety and security.
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Held team members accountable during shift by effectively coaching to improve performance.
- Prepared end-of-shift reports for management review and approval.
- Ensured compliance with all health codes regulations and store policies.
- Resolved customer complaints promptly and professionally.
- Compiled and balanced cash receipts at end of day and shift.
Education
SANTA FE HIGH SCHOOLSanta Fe, Texas
HIGH SCHOOL DIPLOMA
12-1998
Skills
strong communication abilities
occupant engagement
Team management
Home viewings & inspections
Billing and collections
Customer support focus
Certification
Food handlers
Timeline
PROPERTY MANAGER
SANDY FEET UNIVERSAL SERVICES
03.2019 - 04.2025
SHIFT LEADER
SONIC
08.2017 - 10.2019
BAR MANAGER
CHEDDARS
06.2015 - 11.2019
SANTA FE HIGH SCHOOL
HIGH SCHOOL DIPLOMA