Misty Roach
Smith's Drugstore
Bostic,NC
1
Certification
14
years of professional experience
Hardworking and enthusiastic prep cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Also have a background in criminal justice while working at the jail.
Work History
Detention Officer
1 Year 11 Months- Supervised inmate activities and ensured adherence to facility rules and regulations.
- Conducted thorough security checks to maintain safety within detention environment.
- Managed intake procedures for new detainees, ensuring accurate documentation and processing.
- Responded to incidents and emergencies, implementing de-escalation techniques effectively.
- Developed incident reports documenting occurrences and actions taken during shifts for record-keeping purposes.
- Implemented strategies to improve inmate behavior management, contributing to a safer facility environment.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Processed inmates by taking photographs and fingerprints.
- Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Transported prisoners throughout facility and off-site to medical appointments and court appearances.
- Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Regularly conducted security and sanitation checks.
Prep Cook
2 Years 8 Months- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Expedited food preparation for timely service by closely following chef''s instructions and prioritizing tasks.
- Reduced food waste by properly storing ingredients and monitoring expiration dates.
- Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
- Stocked inventory efficiently, enabling seamless transition between meal services.
Cashier
2 Months- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Sandwich Artist
2 Years 10 Months- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Expedited order processing for increased efficiency in high-volume periods.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
Chief Custodian
9 Months- Improved facility cleanliness by implementing efficient custodial procedures and protocols.
- Reduced maintenance costs by conducting regular inspections and proactive repairs.
- Managed a high-performing custodial team, fostering collaboration and continuous improvement.
- Ensured compliance with safety regulations by training staff on proper chemical use and storage.
Education
No Degree - Physical Therapy Assistant
DOCC - DOCC
Certificate - Certified Nurses Aid
Certificate - Basic Law Enforcement Training
High School Diploma
Skills
Food Processing
Inventory Stocking
Customer Service
Time Management
Efficient Multitasking
Teamwork and Collaboration
Team Collaboration
Cleaning and Organization
Certification
CNA
Basic Law Enforcement
Timeline
Detention Officer
Rutherford County Sheriff’s Office
09.2024 - CurrentRead More
Prep Cook
Smith's Drugstore
12.2023 - CurrentRead More
Cashier
Spindale Drugstore
08.2020 - 10.2020Read More
Sandwich Artist
Subway
07.2017 - 05.2020Read More
Chief Custodian
Trinity Christian School
08.2012 - 05.2013Read More
RS Central High School
High School Diploma
Read More
Isothermal Community College
Certificate from Basic Law Enforcement Training
Read More
Isothermal Community College
Certificate from Certified Nurses Aid
Read More
South College - Asheville
No Degree from Physical Therapy Assistant
Read More
Cleveland Community College
DOCC from DOCC
Read More