Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natasha Roberts

Christiana,Tennessee

Summary

Detention Officer with a proven track record at a Juvenile Detention Center, demonstrating exceptional emergency response and behavioral observation skills. Successfully ensured inmate safety and facility security through swift, decisive actions, showcasing patience and tolerance. Excelled in high-stress situations, balancing physical restraint with empathy to achieve positive outcomes.

Education Assistant with inmates to help achieve everyday daily knowledge, confidence and respect.

Food Service Assistant. Conducting diets for numerous inmates through an excel program. Inventory. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.

Overview

12
12
years of professional experience

Work History

Detention Officer

Juvenile Detention Center
09.2022 - 09.2024
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.

Education Assistant

Juvenile Detention Center
09.2019 - 09.2022
  • Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Supported teachers in maintaining a safe learning environment by monitoring student behavior during class transitions and extracurricular activities.
  • Engaged students in learning through effective classroom management techniques that promoted active participation and collaboration.

Detention Officer

Juvenile Detention Center
09.2017 - 09.2019
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
  • Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
  • Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
  • Created and maintained positive relationships with inmates to build rapport and trust.
  • Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
  • Ensured accurate record-keeping of all detainee information through meticulous documentation of incidents, infractions, or medical needs.
  • Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
  • Supervised and controlled behavior of Number inmates.
  • Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
  • Provided safety for staff and detainees, maintaining constant surveillance and immediate response protocols.

Food Service Detention Officer

Rutherford County Sherriff Office
04.2012 - 09.2017
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Supervised and controlled behavior of Number inmates.
  • Maintained order during high-stress situations, utilizing conflict resolution skills to de-escalate potential threats.
  • Supervised inmates during meals, recreation and other activities.

Crossing Guard

Rutherford County City Schools
05.2016 - 08.2017
  • Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
  • Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
  • Collaborated with school administrators to identify potential safety hazards and develop strategies for addressing them.
  • Assisted in emergency situations, providing first aid when necessary and contacting emergency services as needed.
  • Used signs, hand signals and flags to control car and foot traffic conditions.
  • Instructed children to safely cross streets using crosswalk and watching traffic lights.
  • Reported reckless motorists or anyone creating unsafe situations for students to school management.
  • Monitored traffic flow to identify safe crossing gaps.
  • Interrupted traffic to allow students, parents and other pedestrians to safely cross streets.
  • Safely assisted average of Number people per day across busy highway in adverse weather conditions and traffic conditions.

Education

Medical Transcription

Augusta Technical College
Augusta, GA

Diploma -

Lexington High School
Lexington, TN
05.1993

Education

Jackson State College
Lexington, TN

Skills

  • Patience and Tolerance
  • Emergency Response
  • Behavioral observation
  • Physical restraint
  • Surveillance
  • First Aid Certification
  • Booking procedures
  • Incident Reporting
  • Central and pod control
  • File Maintenance
  • Multitasking
  • Reliability
  • Active Listening
  • Safety and Security
  • Restraint Techniques
  • Body and cell searches
  • Teamwork and Collaboration
  • Child Safety
  • Positive Attitude
  • Quick Learner
  • Strong Work Ethic
  • Positive Attitude and Energy
  • Fast-Paced Environment
  • Safe Food Handling
  • Food safety knowledge

Timeline

Detention Officer

Juvenile Detention Center
09.2022 - 09.2024

Education Assistant

Juvenile Detention Center
09.2019 - 09.2022

Detention Officer

Juvenile Detention Center
09.2017 - 09.2019

Crossing Guard

Rutherford County City Schools
05.2016 - 08.2017

Food Service Detention Officer

Rutherford County Sherriff Office
04.2012 - 09.2017

Medical Transcription

Augusta Technical College

Diploma -

Lexington High School

Education

Jackson State College
Natasha Roberts