Misty Rodriguez
Mesquite
Summary
Dynamic Parts Sales Manager with a proven track record at AutoZone, excelling in operational efficiency and customer relations. Successfully implemented sales strategies that boosted revenue and enhanced customer satisfaction. Skilled in stock control and task delegation, fostering a high-performing team through effective training and mentorship.
Overview
15
15
years of professional experience
Work History
Parts Sales Manager
AutoZone
Mesquite, TX
10.2015 - 02.2026
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Developed and implemented sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored staff on product knowledge and effective sales techniques for improved performance.
- Analyzed market trends to identify opportunities for expanding product offerings and increasing market share.
- Collaborated with cross-functional teams to streamline operations and improve overall customer service experience.
- Oversaw daily sales operations, ensuring adherence to company policies and procedures for efficiency.
- Implemented promotional campaigns to boost sales of high-demand automotive parts, enhancing store visibility.
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
Lube Technician
Walmart
Dallas, TX
03.2011 - 10.2015
- Conducted routine maintenance and inspections on vehicles to ensure optimal performance and safety.
- Operated oil change equipment efficiently to deliver timely service to customers.
- Maintained cleanliness and organization of work area, adhering to safety protocols.
- Collaborated with team members to improve workflow and service delivery processes.
- Trained new technicians on equipment usage and maintenance best practices, enhancing team productivity.
- Developed strong customer relationships by providing knowledgeable service and addressing inquiries effectively.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
- Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
- Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
- Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
Education
High School Diploma - Highschool Diploma
Dallas Can Academy
Dallas, TX06-1997
Skills
- Operational efficiency
- Warehouse management
- Task delegation
- Sales reporting
- Sales promotion
- Stock control
- Ordering parts
- Customer service
Languages
Spanish
Native or Bilingual
Timeline
Parts Sales Manager
AutoZone
10.2015 - 02.2026
Lube Technician
Walmart
03.2011 - 10.2015
High School Diploma - Highschool Diploma
Dallas Can Academy