Misty Royal

Invoices, ordering parts, quick books, payment management, preparing estimates for vehicle repairs, cleaning, ordering and recieving, customer service, running errand as needed for my boss ( Such as picking up parts and supplies).

Insurance Customer service agent, Typing, Answering incoming calls with high call volumes, knowledge of insurance plans, fees, pharmacy related information connected to their insurance plan including knowledge of drugs cost and clients medication needs, as well as knowledge of all aspects of their insurance and how to navigate any problems that client needs resolved.

• Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
• Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
• Utilized positive reinforcement techniques to encourage good behavior.
• Implemented daily routines to establish consistency, helping children transition smoothly between activities.

Opening and closing procedures, cash handling, money management, scheduling employee's weekly, ordering, training employees, all communication dealing with my store and main office, emails; proper handling of safe, lottery, TABC regulations, Food Stamps, machines (including) Money orders, gift card reloader, cash register, running reports, etc. All paperwork needed for state and County laws, payroll, sales, invoices, maintain certifications needed to run my store, cleaning, stocking, customer service, problem solving and resolving for customers and employees, Maintain relationship with District manager and upper management in main office, food handling knowledge and skills, Time management, assigning all duties to my employees that are needed daily for optimum operations of my store.

• Cash management, inventory, training employees, bank deposits, opening and closing procedures, problem solving and resolving, cashiering, customer service, employee support, book keeping, proper paperwork for each shift done accurately and punctually, managing all store operations without help or guidance.
• Developed strong working relationships with staff, fostering a positive work environment.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.